Yes, we like to get the Packing list number in the 820 or on the paper remittance with
the check. They say they can not supply us with that information. I doubt they could
send us any type of bar code numbers. Pretty much anything electronic that we want to
do with this customer they are unable to do because of Oracle. (?) Apparently they
are unable to get the help they need from an Oracle rep. ...I'm not trying to bash
anyone or anything to do with Oracle ...This particular customer seems to be moving
backwards instead of forwards and I was trying to help them.
Thanks,
Nikki
>>> "William J. Kammerer" <[EMAIL PROTECTED]> 02/21/00 09:30AM >>>
Nikki Maddox, of the Southwire Company, wrote Tuesday before last:
Is there anyone that uses Oracle who is doing ERS? Or someone
that knows a lot about Oracle. I have a customer that says
they can't do EDI because of Oracle?? Which I guess means they
didn't buy that unit. They say they can do ERS but they can't
send back the pertinent information we need on the check which
is the packing slip number. Is this just a matter of someone
not wanting to make the changes necessary to make this happen?
Dear Nikki:
ERS, or Evaluated Receipts Settlement, requires two to tango: it's your
responsibility to give them something, anything, to be used in lieu of
an invoice number (of which there is none, since ERS is "invoice-less"
invoicing) - like a packing slip or bill of lading number, or bar codes
on the shipments. It's the customer's responsibility to give one or
more of these numbers back to you with the payment so you can do your
reconciling. They can either send the number(s) back in an 820
Remittance Advice, or on the paper remittance along with the check.
Is your customer simply not giving you anything back on the remittance,
or are they insisting on using something other than the packing slip
number? For example, maybe they want to return the bar code numbers
since those can be scanned, which might be an entirely reasonable
substitute for the packing slip number (since you know what bar codes
were in which shipment).
William J. Kammerer
FORESIGHT Corp.
4950 Blazer Memorial Pkwy.
Dublin, OH USA 43017-3305
(614) 791-1600
Visit FORESIGHT Corp. at http://www.foresightcorp.com/
"Commerce for a New World"
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