>From my experience of dealing with WalMart, here is what I deduced; They use
a 2 steps process in dealing with EDI documents (at lest invoices).
Step 1 Coarse to medium-fine translation/verification of your EDI document,
specifically guideline syntax verification, with some PO cross-verification
(unit price, quantity, item number, invoice total...)
Failure at this step will (almost always) generate an 864 and a negative
997.
Step 2 The "passed" invoice gets kicked "upstairs" to AP. Failure at this
step MIGHT generate a phone call.
It usually takes between 6 to 12 hours for an incorrect invoice to generate
a negative 997, 864. And a maximum of 3 days for the invoice to be shown on
Retail Link. Passed this period your invoice is more than likely rejected.
To find out why, you need to call WalMart and speak to somebody from their
accounting dept.
Other useful tip: Try to develop a relationship (business of course)with one
or 2 people at WalMart EDI dept. and stick with them, they will more likely
go out of their way to help you if they remember you. (in a good sense of
course)
Any way this was my proverbial 2 Canadian cents, anybody who has a better
understanding of WalMart inner working, please enlighten me.
Gregory Jean-Baptiste
EDI Coordinator
----Original Message Follows----
From: Tim Cronin <[EMAIL PROTECTED]>
Reply-To: Tim Cronin <[EMAIL PROTECTED]>
To: [EMAIL PROTECTED]
Subject: Re: Wal-Mart 810 does not get transfered
Date: Wed, 18 Jul 2001 12:56:29 -0400
I do not send 810's to Wal-Mart so I can't comment about that, but if you
have received 997's for the transactions then the problem is on their end
not yours. Have you discussed it with them?
Tim Cronin
www.avicon.com
-----Original Message-----
From: Ilia Chlaifer
To: [EMAIL PROTECTED]
Sent: 7/18/01 10:48 AM
Subject: Wal-Mart 810 does not get transfered
Greetings to all.
During past few months I've been having a problem with Wal-Mart 810
documents (migrated to 4030 already).
I seem to receive a successful 997 for all of them, but when I check the
AP Reports on the Retail Link Website, I see that about ~20% of my 810
documents are not in the "Wal-Mart System". There is no particular
pattern, or obvious reason. There is no usual 864 transmissions from
Wal-Mart to notify us if there was any error in the 810.
If I take these ~20% and send them again, then most of the invoices
start appearing in the Wal-Mart system and another ~20% of them will be
missing.... Again (!!!), and so on...
I know this may sound funny, but it definitely doesn't sound funny to my
CFO.
Please let me know if someone has experienced the similar problem with
Wal-Mart or with any other Partner.
Does it have to do with my software (TLW 5.1) or with the Partner's EDI
System, or you think they just trying to play tricks?
Any suggestions?
Please reply to [EMAIL PROTECTED]
Thanks.
> Ilia Chlaifer
> EDI Coordinator
>
> Kids Headquarters / Wear Me Apparel
31 W.34 Street, 11th Floor, NY, NY 10001
>
> Bus: (212) 736-9266 x 152
> Bus Fax: (212) 563-7959
> Email: [EMAIL PROTECTED]
> EDI Hotline: (212) 736-9266 x 450
> Email: [EMAIL PROTECTED]
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