iNTERFACEWARE Corporation has a
position open for a Product Support Specialist in Toronto,
Canada.
Product Support Specialist
The
qualified candidate will work closely with both Development and Sales providing
quality technical support services to the iNTERFACEWARE customer base.
Successful candidate will help solve customer production issues, suggest
workflow solutions and diagnose software limitation issues. In addition,
the Product Support Specialist will assist in the pre-sales process as well as
provide certified technical training to users.
Job Description and
Responsibilities:
* - Provide technical support for our iNTERFACEWARE
Chameleon interface engine
* Work collaboratively with the Software
Development and Sales team members to resolve customer issues
*
Attend sales calls to assist with sales efforts
* Conduct Chameleon
training courses both at conferences and customer sites Develop
support reference content for internal and external publication
*
Resolve problems and execute solutions
* Deliver on small
engagements
* Attend industry based training and meetings as
required
Desired Skills and Experience:
* Experience in
development with at least one of the following languages: Visual Basic, C++,
Java or Delphi
* Experience in a messaging protocol like HL7, X12,
EDIFACT is desirable
* Must be willing to travel
*
Must enjoy working directly with customers in both a technical support and
pre-sales role
* Good communications skills (oral and
written)
* Strong presentation skills
-* Experience in
documentation is desired
Education:-
College or university degree in a related field or equivalent work
experience
Location:- Toronto,
Canada
If you feel that you can fill this position successfully,
please send us your resume to [EMAIL PROTECTED] or fax to
1-866-422-0962.
About iNTERFACEWARE:
Based in
Toronto, Canada, iNTERFACEWARE develops and markets software tools for
integration into the healthcare and electronic commerce markets. iNTERFACEWARE's
mission is to deliver products minimizing the 'total cost of ownership' of
interfacing over their entire lifecycle. We fulfill our mission by
focusing on ease-of-use and a long-term commitment to delivering 100% backward
compatibility with all our products.
iNTERFACEWARE has consistently grown
it's share of the HL7 toolkit market with a growing number of large corporate
and government organizations including the Health Insurance Commission of
Australia, the CDC, Lockheed Martin, GE and IDX. iNTERFACEWARE products
are used in real time in facilities like the Johns Hopkins University, Mayo
Clinic, UCSD, Duke University and National Taiwan University
Hospital.
Title:
Jina Kim
Business Development
Manager
iNTERFACEWARE
Corporation
416.535.0314
(office)
888.824.6785 (toll
free)
416.230.4066
(mobile)
866.422.0962 (fax)
- EDI data retention Lorenzo Eads
- Re: EDI data retention Michael Burbury
- Jina Kim
