Glenn,
Thank you for your comments.
This truly reflects the bases on which all software should be selected.
Please keep us posted on your long-term experience also.
Dave Taylor
Sysmark Information Systems, Inc.
800-SYSMARK (800-797-6275)
----- Original Message -----
From: "J. Glenn Thompson" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, September 14, 2001 9:36 AM
Subject: EDIINT Success Story
> Recently I posted a request for information on some EDIINT capable
> products. We have a customer who wants to start using EDIINT to
> exchange EDI documents so I was looking for information from people who
> had actually used the products.
>
> I received information from several individuals on the list to whom I am
> very grateful. After digesting the information, I started contacting
> the vendors that had passed UCC compliance testing. These products can
> be found at http://www.uc-council.org/news/ne_081401.html. The funny
> thing to me was some companies were very slow to answer my request for
> information. Some companies didn't reply at all.
>
> After going the through the information and pricing info we began
> earnest talks with a company called ISoft. ISoft took the initiative by
> calling and testing their product with our customer. This was before we
> even said we would buy the product. ISoft then sent two representatives
> to our location to present their product. This is pretty amazing as we
> are a small company and the cost of the software we are using is quite
> modest.
>
> Before a contract was even signed ISoft sent us the software to test
> with our customer from our location. ISoft tech support stayed on the
> line with us as we went through testing with our customer. It was only
> two days from the time the software was sent to us till a successful
> testing of the product with our customer.
>
> ISoft integrates very smoothly with our existing EDI software which is
> Gentran Director. Their tech support was top notch. Their sales reps
> were knowledgeable not pushy. I have been extremely impressed on how
> easy it was to implement and use the software. Being used to 9600
> bisync connections, seeing the EDI docs send and receive at T-1 speeds
> was incredible.
>
> I wanted to share with the list my satisfaction and ease of implementing
> EDIINT with one of our customers.
>
> --
> Glenn Thompson
> Programmer/Analyst
> American Trouser, Inc.
> [EMAIL PROTECTED]
>
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