>>>Are you saying JCP had charged you or your client for no reason? The question is relative. "Real" business-critical reason, or "We printed in the manual that you have to jump through this hoop twice" reason?
I'm sorry to offend, I just think the majority of vendors out there that have sold to JcP for very long have to notice that it costs 3 times as much to sell to them as anybody else. Travis- -----Original Message----- From: Ilia Chlaifer [mailto:[EMAIL PROTECTED] Sent: Monday, March 27, 2006 9:40 AM To: Travis Truax; [email protected] Subject: RE: [BULK] RE: [EDI-L] ASN Question Travis: Are you saying JCP had charged you or your client for no reason? Was anythign wrong with your ASN or the Label, have you submited your EDI on time, was the data accurate? Was it something they were not able to identify during your EDI testing? Would not it be normal for your customer to charge you back for bad or late documenation? You know, it does cost them money to process your shipments manually... Help me out here. I think JCP has very big, strong and professional EDI team, especially comparing with other major US dept store retailers. Ilia. -----Original Message----- From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of Travis Truax Sent: Monday, March 27, 2006 10:18 AM To: [email protected] Subject: [BULK] RE: [EDI-L] ASN Question Importance: Low Whatever. They have as many exceptions and rules as the federal government. They openly state to new vendors at orientation "BECAUSE OF CHARGEBACKS AND OFFSETS, DO NOT EXPECT TO MAKE MONEY IN THE FIRST YEAR." We were there. We heard it. They told everyone that. Do you see when your past clients get fined? I'll bet you have a clause in your contract that states your company is not responsible for any chargebacks or fines incurred for any reason. Most EDI service providers do for a reason..... ;) -----Original Message----- From: Michael Mattias [mailto:[EMAIL PROTECTED] Sent: Monday, March 27, 2006 7:42 AM To: [email protected] Subject: Re: [EDI-L] ASN Question > I wouldn't expect anything dealing with JcPenney to make sense. Just > remember, JcPenney will hold you accountable for not making their senseless > crap make sense. :) Not to be too contrary here, but I have set up several clients to do EDI with JCPenney and I found the documentation good and when I did have a question the telephone assistance was excellent. That is, your experience is not universal. Michael C. Mattias Tal Systems Inc. Racine WI [EMAIL PROTECTED] . Please use the following Message Identifiers as your subject prefix: <SALES>, <JOBS>, <LIST>, <TECH>, <MISC>, <EVENT>, <OFF-TOPIC> Access the list online at: http://groups.yahoo.com/group/EDI-L Yahoo! Groups Links . Please use the following Message Identifiers as your subject prefix: <SALES>, <JOBS>, <LIST>, <TECH>, <MISC>, <EVENT>, <OFF-TOPIC> Access the list online at: http://groups.yahoo.com/group/EDI-L Yahoo! Groups Links . Please use the following Message Identifiers as your subject prefix: <SALES>, <JOBS>, <LIST>, <TECH>, <MISC>, <EVENT>, <OFF-TOPIC> Access the list online at: http://groups.yahoo.com/group/EDI-L Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/EDI-L/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
