The funny thing is GXS is not minding the store. 

They do more marketing than real work - they even created some web
pages and everything.

Waste of money if you ask me. Spend that money on making a better
service. There has to be some truth in advertising. They make claims
that are not supported.

I am also intrigued with your volume Dan. At both the previous
companies the total bill was never more than 8K.

Tod
(408) 720 1606

--- In [email protected], Tyrone Lumley <[EMAIL PROTECTED]> wrote:
>
> Wow ! What's your volume ?!?! 14K in SAVINGS ?
>    
>   When I took over, our VAN bill was 10K/Month. I renegotiated the
contract and got that down to about 2K/month....
>   
> 
> "Dan L. Mehlhorn" <[EMAIL PROTECTED]> wrote:
>           Tod,
> 
> When I went off GEIS, we didn't spend anything extra. We just
> cut over and we saved a lot more than 30%. Our first monthly Van bill
> was $14,000 less. With technology changes, our bill is even less,
> "apples to apples" that is. With such savings, we started trading more
> and bigger documents. With those new documents, we saved even more in
> business and personel costs.
> 
> Dan Mehlhorn
> 
> ________________________________
> 
> From: Tod Wait
> Bob
> As a consultant I have done 2 migrations from GXS to other vendors.
> Here are the reasons I have seen why people stay with GSX. I dont
> think it has to do with good sales people.
> 
> 1. Fear of change: GXS has been there for so long that most people
> dont want to deal with changing to a competitor. I know that's an
> excuse, but its a good one. There is a fear of making a change and
> getting no better service. I switched my carrier from cingular to
> verizon. Same coverage, different problem, not better service.
> 2. Most companies are focused on other things than EDI now. So GXS
> outages (which happen more frequently now than before) dont reach
> upper management.
> 3. Migration costs are still high: I switched twice, but both times
> they had to budget for it.
> 4. Accounting. I am not sure, but my client told me that maintenance
> services was expense accounting and switching to a new provider was
> capital expense. People dont want to take a hit.
> 5. GXS still reassures its client its focused on getting things
> better. Our clients believed them multiple times before they made the
> switch.
> 
> Hope this helps.
> 
> Tod
> B2B consultant
> (408) 720 1606
> _ 
> 
> [Non-text portions of this message have been removed]
> 
> 
> 
>                          
> 
>        
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