Hello,
Just thought I'd throw this out to the community... we are working with
a 3rd party vendor where changes are done externally, my manager is
looking for a way for us to control this process similarly to how we do
it internally with a change control board, where it goes to the powers
that be and they approve/reject the request. Has anyone successfully
implemented such a process with external vendors, right now I send an
email of the changes to be done
they send back the email with the
changes and I review it and send another email indicating that all is
well
this works most of the time except when someone forgets to reply,
we're looking for a more effective way of ensuring the requested
changes were implemented.
Thanks guys...
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