> My Dear Mr. Mattias,
> snip <If "no schedule received" is a critical thing for Mr. Garwick's
> firm, I
> have to suggest it would be "less than optimal" to rely on "some person"
> remembering to check> snip
>
> Ah, but that is their job.
>
> There are a number of problems with automated "alerts"
Well, well, well. We may just have to politely agree to disagree, before I
have a Dan Ackroyd-Jane Curtin Weekend Update moment.
> Problem one:
> "alerts" make people lazy
Perhaps they allow people to concentrate on more important things, and only
be interrupted when necessary?
> Problem two
> "alerts" go to a person - does not solve the "out, on vacation, quit,
> etc."
You need to get out more often. You don't send alerts to *one specific*
person. You send to a department, or to "Susie *AND* Susies's backup just in
case Susie is gone today.
> Problem three
> a computer can't tell that you're not going to get data this week because
> {list of lame excuses}
No, but the computer tells you SOMETHING is 'different' this week, and
attention by one of your beloved human beings is required.
> Problem four
> real "alerts" get ignored along with the numerous false ones..
Um, don't send false alerts? (See # 2 re getting out more often).
> Problem five
> computers do crash, upgrades happen and things l(ike alerts) get missed,
> changes
> are made which can interfere with "alerts" (among other things) then your
> "dependent" user never knows he's missing anything and life goes on until
> you
> shut your customer down and then, pink slip for all of you.
Um, this is neither your problem nor mine; this is a general management
problem. (See #4 and #2 re getting out more often).
> Problem four (and, to some extent one and two) resulted in the crash of a
> NW
> flight killing all on board except one small child. ... Give me a person
> any day.
Problem Four? Following Problem Five? You hopeless romantics can't add?
You know, you just might fit right in with Osama bin Laden and his ilk...
considering you both clearly long for the Good Old Days of the Twelfth
Century
MCM
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