For our 855 we will either accept 0 or 100.  Most vendors in NA I see will 
reject with the total qty while in EU they will reject with 0 qty.

--- In [email protected], Leah Halpin <leahhalpin@...> wrote:
>
> Hello out there, all of you with expertise in retail, I have a question 
> specifically about what the "quantity" in the ACK02 represents when the ACK01 
> = IR (or other "reject" code).  In other words, if your customer orders 100 
> pieces of part XYZ and you reject that entire quantity and they want a 
> quantity in the ACK02, do you send "0" because you're not going to commit to 
> send any of that part, or do you send 100 because you're "rejecting" the 
> quantity of 100 ordered?  Or, please God I hope not, something else?
> 
> Please don't tell me what you send if you're accepting, backordering, or 
> changing the quantity or price, I've got that covered, thanks.
> 
> 
> I realize I'm going to get my own favorite answer back, which is "it 
> depends", but I'm not able to ask the trading partner (no, Michael, I've 
> tried, it's NOT going to happen).  So, I'm looking for a considered opinion 
> as to whether there's a "majority" view on this.  Or not.
> 
> 
> Thanks,
> Leah
> 
> 
> [Non-text portions of this message have been removed]
>




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