The Sterling web site was absolutely much easier to find and search the knowledge base! This new one is convoluted and takes way to much time to drill into the information. I have not dealt with any one at IBM/Sterling support yet, I let my clients do that!
Dave Records Records Consulting, LLC Email: [email protected] On Mar 29, 2012, at 12:30 PM, ThomasS wrote: I did a search on this and did not find anything. Since IBM took over Sterling, I have been going through hell with customer support and products. One thing that I have always loved about Sterling was that they had excellent customer support. That's been thrown out the window now that IBM has taken over and, it would appear, rolled everything into their own system. We had some issues going on last year (busy updating our Oracle System), and I did not get round, as I had planned, to upgrading from GIS to Sterling Integrator. I finally had time at the end of November, but ran into bureaucratic red-tape just getting the software. Now the installer doesn't work for Sterling Integrator (for the Solaris platfor) and IBM support acts clueless. Anybody else having problems with IBM? Would be interested in knowing which problems and if you have managed to resolve them and how. Thanks, Thomas Seay Xerox [Non-text portions of this message have been removed] ------------------------------------ ... Please use the following Message Identifiers as your subject prefix: <SALES>, <JOBS>, <LIST>, <TECH>, <MISC>, <EVENT>, <OFF-TOPIC> Job postings are welcome, but for job postings or requests for work: <JOBS> IS REQUIRED in the subject line as a prefix.Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/EDI-L/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/EDI-L/join (Yahoo! ID required) <*> To change settings via email: [email protected] [email protected] <*> To unsubscribe from this group, send an email to: [email protected] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
