On 02/10/16 23:59, Mangefeste, Tony wrote:
> I've gone down the track of using Bugzilla as well.  Aside from the
> massive list of pros listed below, gathering any other preference is
> welcomed.  I have used Bugzilla, but never been a maintainer on it.
> We do have some resources lined up for management of Bugzilla, if
> needed, so that's not a barrier.  Of course, the devil's in the
> details.
> 
> So in short, Bugzilla is top of my mind right now.  I'm looking at
> other OSS projects and seeing what they use.  If anyone here sees one
> not listed below or has an opinion that they care to express please
> do so.  On the mobility view, I'll try to play around with that and
> see how it looks on my mobile devices.
> 
> Welcome to real-time decision making, thought process spewing.

I recall that Linaro uses JIRA:
https://cards.linaro.org/

Oh wait, there seems to be a new URL (still JIRA):
https://projects.linaro.org

I am (was?) subscribed to a minimal set of CARDs only, in the first
system; I don't have any real experience with JIRA. Ard, Leif, can you
please share your thoughts?

Thanks!
Laszlo

> 
> -----Original Message-----
> From: Laszlo Ersek [mailto:ler...@redhat.com] 
> Sent: Wednesday, February 10, 2016 2:44 PM
> To: Mangefeste, Tony <tony.mangefe...@intel.com>
> Cc: edk2-devel@lists.01.org <edk2-de...@ml01.01.org>
> Subject: Re: [edk2] Task: Issue Tracking System for Tianocore
> 
> On 02/10/16 22:45, Mangefeste, Tony wrote:
>> We need an issue tracking system for Tiano.  
>>
>> The built-in issue tracking system that comes with GitHub isn't 
>> sufficient to satisfy a key requirement.  There needs to be support 
>> for multiple Tianocore-related programs.
> 
> I agree. The Bugzilla instance that Red Hat operates supports many pieces of 
> metadata, and "product" and "component" are two key fields. I would find it 
> useful if the metadata reflected even the edk2 module in question, at least 
> for long-established modules (library instances and drivers). This would also 
> enable fine-grained automatic assignment to a maintainer.
> 
>> As you know Intel has a
>> system today that's internal to Intel where we track issues.  That 
>> does not meet the needs of the community.  And to help improve 
>> transparency, and better engage with the community I'm driving the 
>> discussion and bring up of a bug tracking system.
>>
>> The goal is to have one operational by March 21, 2016 (WW13).  We're
>> 6 weeks and counting from that deadline.  I'm interested in community 
>> feedback, gathering requirements, and feedback on proposals for which 
>> system to use.
> 
> - Launchpad
>   <https://bugs.launchpad.net/>
> 
>   Cons:
>   - proportional width font
>   - forcefully reflows comments, even if it means breaking git commit
>     hashes into several parts, breaking copy & paste on double-click
>   - truncates long comments in the "full bug view". If you'd like to
>     read a careful, detailed comment to end, you have to open the
>     comment in isolation. And then you can't look at the other comments
>     at the same time.
> 
> - Github issue tracker
>   <https://github.com/tianocore/edk2/issues>
> 
>   Pros:
>   - some integration with the code repository
>     (automatic highlighting of commit hashes, for example; link leads to
>     commit when clicked)
> 
>   Cons:
>   - social interaction oriented, with @person style "callouts"
>   - doesn't support binary attachments
>   - very basic, lacking metadata
>   - bug data is held hostage, no way to mass-export it in an open format
>     / schema
>   - proportional width font, with MarkDown enabled by default
>     (interferes with ASCII diagrams and code pasting)
>   - lackluster integration with email (can't send updates of one's own
>     bug actions)
>   - unwieldy permalinks for comments, even from within other comments
>     on the same bug
>   - allows anyone to reedit their own posted comments (that's a
>     negative, yes)
> 
> - Bugzilla
>   <https://bugzilla.redhat.com>
>   <http://bugzilla.kernel.org/>
>   <https://gcc.gnu.org/bugzilla/>
>   <https://bugzilla.gnome.org/>
> 
>   Pros:
>   - the gold standard for serious free and open source software
>   - heavy local customization possible
>   - splendid outgoing emails, including about your own actions;
>     metadata changes rendered in simple ASCII tables
>   - heaps of metadata
>   - public and private bugs
>   - public and private comments and attachments
>   - access to any individual bug can be restricted to specific groups
>     (partners, customers, security response team)
>   - flags for release planning and stakeholder signoff
>   - well defined and customizable bug states and transitions
>   - monospace font for comments
>   - simple permalinks (can be hand-constructed if you know the bug nr
>     and comment nr you want to refer to)
>   - no markup beyond simple highlighting (as links) of a few patterns,
>     like "bug NNN", "comment ZZZ", and "bug PPP comment QQQ".
>   - bug aliases (like CVE-2016-NNNNN) that are highlighted and resolved
>     to their respective bug numbers
>   - dependency tracking between bugs, displayable in a tree-like view as
>     well
>   - support for cloning bugs for other components and products
>   - elaborate queries can be composed and saved
>   - you can watch people, regardless on what bug they comment or work on
>   - supposed to mass-export bug data in XML
>   - ability to collapse and expand individual and all comments
>   - comment-specific "reply" links prime a new comment with the comment
>     being replied to *correctly quoted*
>   - ability to CC yourself and *others* on bugs
>   - feedback can be requested from specific people or groups by setting
>     a conspicuous and *formal* NEEDINFO request on them --> triggers
>     separate email. NEEDINFO remains set until requestee answers or is
>     explicitly cleared.
>   - all metadata changes are tracked with timestamps in-line with the
>     comments
>   - comments are read-only once posted, unless special privileges are
>     granted
>   - textual template can be specified for all new bug reports
>   - ...
> 
>   Cons:
>   - requires bug reporters to think first (oh wait, that's a pro)
>   - HTTP request/response oriented, only minimally AJAX-y (oh wait,
>     that's a pro too!)
>   - occasionally slow
>   - requires serious, dedicated maintenance and/or perf tuning
> 
>>
>> We're going to transform issue tracking on Tianocore a transparent, 
>> community driven behavior.
>>
>> Key requirements for the system include (but not limited to):
>> * OSS (does not have to be free)
>> * Ability to bulk import/export databases, data (CSV)
> 
> I agree; hopefully in something better than CSV (json or xml)
> 
>> * Secure, ability to shield sensitive issues
> 
> +1
> 
>> * Group credential management
> 
> +1
> 
>> * Supports mobile views (phone/tablet)
> 
> Not personally interested, but I agree it is important for many users today. 
> Not sure how bugzilla performs in that regard.
> 
>> * Ability to generate reports
> 
> Yes. I *think* bugzilla supports reports, I'm just not using them (based on 
> my position).
> 
>> * Can be used to generate quick tasks for community members (e.g. Find 
>> a Task)
> 
> Hm. Never had this problem. ;)
> 
>> * Integrate with GitHub
> 
> What do you mean by this?
> 
> Files and commits can be linked in any bug tracker simply by pasting the 
> right URL. Automatic status changes for bugs when they are mentioned in 
> commit messages (such as Fixes: ...) are counter-intuitive in my opinion. 
> Personally I like to do this manually (add the commit references and close 
> the bug).
> 
> I realize others might think differently.
> 
>> I appreciate anyone's time and passion on this.  Let me know if you want to 
>> participate in such a task force.
> 
> No lack of passion here. :)
> 
> OTOH, time to spend on a task force... I can't promise that. My general 
> suggestion would be to steal what already works for large projects with 
> distributed development.
> 
> Thanks!
> Laszlo
> 
>>
>> BRs,
>> Tony
>>
>>
>>
>> _______________________________________________
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>> edk2-devel@lists.01.org
>> https://lists.01.org/mailman/listinfo/edk2-devel
>>
> 

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