Here's one option:

   - Go to the instructor dashboard.
   - Click on "Student Admin"
   - Enter their e-mail address into the top box and go to their progress 
   page.
   - Get their username from there.
   


On Monday, March 6, 2017 at 7:26:45 PM UTC-5, David Langer wrote:
>
> Greetings!
>
> My apologies, but I am new to the Open edX platform. I have a situation 
> where I have a student's email address that I can report out via the "Click 
> to generate a CSV file that lists learners who can enroll in the course but 
> have not yet done so." option in "Data Download". However, I have the 
> following situation:
>
>    1. The student does not remember the username associated with the 
>    email.
>    2. When the student invokes the "Forgot password?" functionality they 
>    receive an error of "No user with the provided email address exists."
>
> Based on my research I can remove users with the Python CLI, but I need 
> both the username and the email. I only have the email.
>
> I've searched the forum, but haven't found an answer. How can I accomplish 
> this using the CLI/API (I would rather not manipulate the DB directly)?
>
> Thanx,
>
> Dave
>

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