On Fri, May 1, 2015 at 7:26 PM, David Reagan <jer...@gmail.com> wrote:
> Moving away from mailing lists for anything except announcements would be > awesome. Forums are a much better way to have solid discussions with > multiple people in. Email is fine, but when you add in more than a couple > people, it gets confusing fast. Forums are also far more user friendly for > people who haven't learned the various ways developers communicate. > > Thanks for your feedback! > That said, if the forum idea is scrapped, please be sure to stick with > Google Groups or something similar. Don't switch to something like the > Debian user lists. Every time a search result pops up from a list like that > when I am looking for help, I can never figure out if I've seen all the > emails in the thread or not. The interface is just horrid. Google Groups at > least has conversation view. > Mailman is little painful, but with the latest release it's become a bit friendlier. > > On a similar subject, is there any chance we could get a real time chat > app that is more user friendly than IRC? Does something exist that could > sit on top of IRC and alleviate the IRC's user unfriendliness? > Why do you find IRC unfriendly? Have you tried using a web based client like irccloud.com? Cheers, LH > > > On Thursday, April 2, 2015 at 8:36:33 AM UTC-7, leslie.hawthorn wrote: >> >> Hello everyone, >> >> As we’ve begun to scale up development on three different open source >> projects, we’ve found Google Groups to be a difficult solution for dealing >> with all of our needs for community support. We’ve got multiple mailing >> lists going, which can be confusing for new folks trying to figure out >> where to go to ask a question. >> >> We’ve also found our lists are becoming noisy in the “good problem to >> have” kind of way. As we’ve seen more user adoption, and across such a wide >> variety of use cases, we’re getting widely different types of questions >> asked. For example, I can imagine that folks not using our Python client >> would rather not be distracted with emails about it. >> >> There’s also a few other strikes against Groups as a tool, such as the >> fact that it is no longer a supported product by Google, it provides no API >> hooks and it is not available for users in China. >> >> We’ve evaluated several options and we’re currently considering >> shuttering the elasticsearch-user and logstash-users Google Groups in favor >> of a Discourse forum. You can read more about Discourse at >> http://www.discourse.org >> >> We feel Discourse will allow us to provide a better experience for all of >> our users for a few reasons: >> >> * More fine grained conversation topics = less noise and better targeted >> discussions. e.g. we can offer a forum for each language client, individual >> logstash plugin or for each city to plan user group meetings, etc. >> >> * Facilitates discussions that are not generally happening on list now, >> such as best practices by use case or tips from moving to development to >> production >> >> * Easier for folks who are purely end users - and less used to getting >> peer support on a mailing list - to get help when they need it >> >> Obviously, Discourse does not function the exact same way as a mailing >> list - however, email interaction with Discourse is supported and will >> continue to allow you to participate in discussions over email (though >> there are some small issues related to in-line replies. [0]) >> >> We’re working with the Discourse team now as part of evaluating this >> transition, and we know they’re working to resolve this particular issue. >> We’re also still determining how Discourse will handle our needs for both >> user and list archive migration, and we’ll know the precise details of how >> that would work soon. (We’ll share when we have them.) >> >> The final goal would be to move Google Groups to read-only archives, and >> cut over to Discourse completely for community support discussions. >> >> We’re looking at making the cut over in ~30 days from today, but >> obviously that’s subject to the feedback we receive from all of you. We’re >> sharing this information to set expectations about time frame for making >> the switch. It’s not set in stone. Our highest priority is to ensure >> effective migration of our list archives and subscribers, which may mean a >> longer time horizon for deploying Discourse, as well. >> >> In the meantime, though, we wanted to communicate early and often and get >> your feedback. Would this change make your life better? Worse? Meh? >> >> Please share your thoughts with us so we can evaluate your feedback. We >> don’t take this switch lightly, and we want to understand how it will >> impact your overall workflow and experience. >> >> We’ll make regular updates to the list responding to incoming feedback >> and be completely transparent about how our thought processes evolve based >> on it. >> >> Thanks in advance! >> >> [0] - https://meta.discourse.org/t/migrating-from-google-groups/24695 >> >> >> Cheers, >> LH >> >> Leslie Hawthorn >> Director of Developer Relations >> http://elastic.co >> >> >> Other Places to Find Me: >> Freenode: lh >> Twitter: @lhawthorn >> > -- > You received this message because you are subscribed to the Google Groups > "elasticsearch" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to elasticsearch+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/elasticsearch/c9642561-6a95-43a7-a55a-7e239cdfcdf3%40googlegroups.com > <https://groups.google.com/d/msgid/elasticsearch/c9642561-6a95-43a7-a55a-7e239cdfcdf3%40googlegroups.com?utm_medium=email&utm_source=footer> > . > > For more options, visit https://groups.google.com/d/optout. > -- Leslie Hawthorn Director of Developer Relations http://elastic.co Other Places to Find Me: Freenode: lh Twitter: @lhawthorn Skype: mebelh Voice: +31 20 794 7300 -- You received this message because you are subscribed to the Google Groups "elasticsearch" group. To unsubscribe from this group and stop receiving emails from it, send an email to elasticsearch+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/elasticsearch/CAHj2c4BY7NqNOqyRmsFUY-2incY8yb%3DsMh0ipYmYs44Ssydzng%40mail.gmail.com. For more options, visit https://groups.google.com/d/optout.
