I wonder if it would be practical to set up a database of volunteers willing
to help new owners get past elusive (to the new owners) problems. I am
thinking about people that could help other hams near them. There are many
things that a new owner could easily be overlooking that someone with some
experience with the rig could spot. 
 
Another thing that might be useful to do is have an extended troubleshooting
area on the Elecraft website. Include it in the most common problems solved
by contacting Elecraft support. I see K2 troubleshooting tips, perhaps for
each product there should be an easy to find area listing common problems
that people have asked about. 
 
73 - Mike WA8BXN 
 
 
 
 
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