As a retired software developer, what amazes me is the way Wayne and company are performing their beta test. No NDA. It looks like almost anyone can sign up. Problems and future intentions are discussed in a public forum. I am blown away that a company would act this way. It is very refreshing.
Cheers - Bill, AE6JV On 5/7/12 at 14:41, estept...@gmail.com (Tony Estep) wrote: >This is a real-life example of a terrific attitude toward customer >satisfaction. When this issue was first raised, the company could have been >defensive and simply asserted that there was no problem -- those of us who >have been doing this for a while can easily think of nearly identical >situations wherein other ham manufacturers have done exactly that. Indeed, >there were comments on this reflector offhandedly dismissing the queries >about "signal mush." But not from the design team; they took it to heart >and dug through the problem with a serious desire to replicate it if >possible, and to figure out the source and attack it. And did it right in >the middle of the big production crunch with the KX3, and with no specific >financial payoff in mind. The payoff is in knowing that no stone has been >left unturned to make the K3 the best DX/contest machine it can be, and >that the hams who appreciate that will spread the word. ------------------------------------------------------------------------- Bill Frantz | The first thing you need when | Periwinkle (408)356-8506 | using a perimeter defense is a | 16345 Englewood Ave www.pwpconsult.com | perimeter. | Los Gatos, CA 95032 ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
