And, it is much more common that those automated replies -never- have
anyone read a response, should the recipient of the auto-response
happen to "reply" to it. The fact that someone from Elecraft -does-
scan the account for possible replies is very unusual.
So... bottom line: if you want a timely response.... email "sales",
not "sales3". Or, give them a phone call.
73 de Ray
K2ULR
KX3 #211
On Mar 4, 2015, at 10:28 AM, Chester Alderman wrote:
Wes,
I don't think anyone should be questioning your intelligence because
you
wanted to know the status of your order, especially after hearing
nothing
from Elecraft!
I have a similar issue wherein my bank account was depleted by some
$4000
the day after I placed an order for a new K3 and for six days never
heard a
peep from Elecraft. In my case, I goofed up and sent my question to
'sales'
instead of 'sales3' and instantly got a helpful response from
'Mike', who
has since kept me pretty much informed (of the parts issue) of the
status of
my order. For me, I understand the 'delay in shipment' of my new K3
(because of the huge order of synthesizers) and easily accept it, what
ruffled my feathers was not hearing anything about a delay or even
acceptance with my order.
IMO, when one spends their money, they have the right to be kept
informed on
the order status.
73,
Tom - W4BQF
-----Original Message-----
From: Elecraft [mailto:elecraft-boun...@mailman.qth.net] On Behalf
Of Wes
(N7WS)
Sent: Wednesday, March 4, 2015 9:27 AM
To: elecraft@mailman.qth.net
Subject: Re: [Elecraft] Order status query goes unanswered
For those who have written to question my intelligence here is a
direct cut
and paste from the original email:
This is an automated message acknowledging successful initial
processing of
your order placed on our website.
You may check your order status by writing to:
sal...@elecraft.com
For inquiries, please reference order# 2374-2754-xxxx
On 3/3/2015 6:34 PM, Wes (N7WS) wrote:
Does sal...@elecraft.com not work?
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