All: Thanks for the input. I've determined that I do indeed have a problem with the 4 port serial card. Thus, before going any further here, I'm going to run some tests and see about getting the ports working properly.
73, Brian KD0HII -----Original Message----- From: Kenneth Christiansen [mailto:w...@i29.net] Sent: Monday, August 24, 2015 20:41 To: Brian Linn Cc: Warren Merkel; <elecraft@mailman.qth.net> Subject: Re: [Elecraft] KAT500 Utility Hi to the group. I have not wanted to get into this discussion but I have had a similar problem with other programs and will throw this out just in case it is your problem. If you have a second monitor and display that program on the second monitor the program will not show up on the main monitor even if the second monitor is missing. I had to put my second monitor back on and move the program back to see it. This happens on Windows 8, 8.1 and 10 so you might give that a try. 73 and hope I did not waste band width. Ken W0CZ w0cz at i29 dot net Sent from my iPad > On Aug 24, 2015, at 6:34 PM, Brian Linn <br...@brianlinn.com> wrote: > > Warren: > > FYI. I'm running into serial ports on the PC, not USB. > > Brian KD0HII > > -----Original Message----- > From: Elecraft [mailto:elecraft-boun...@mailman.qth.net] On Behalf Of > Warren Merkel > Sent: Monday, August 24, 2015 07:21 > To: elecraft@mailman.qth.net > Subject: Re: [Elecraft] KAT500 Utility > > Brian, > > I had this happen to me one time. I believe it was trying to find the > KAT500 on a port that was no longer the correct COM port. A device was > there but it wasn't the KAT500. Try unplugging all other USB devices > that you can, leaving only the KAT500 connected, and start the application > again. (Kill the task in the process list if you see it's already there) If > no joy, try disabling any COM port sharing software you might be using as > well. > > I just tried to find where the KAT500 utility stores config info and > interestingly didn't find a thing in what looks to be the right place > ( %appdata%\Elecraft\KAT500 Configuration) The folder is empty! > Was hoping it was just a config file that we could look at. > > Might I suggest you look in the Control Panel Device Manager, and > determine which port is being assigned to the KAT500. It should be > listed under "Ports and LPT" It shows up as "USB Serial Port (COMx)" > Where "x" is a number. Make mental note of what the COMx is in your > case. That at least means that the KAT500 is being recognized by the > computer and is assigned a COM port. If this port assignment doesn't > make sense from what you expect or what it was using previously, possibly the > Utility is hung while trying to use different port than what it is being > assigned to the KAT500 now-- and not doing a good job of telling you it's > having an issue. > > Have you tried uninstalling the Utility completely and then reinstall > it? Hopefully the uninstaller will remove the incorrect configuration > information on the way out. The developer needs to chime in on where that is > kept. > > Warren > KD4Z > > >> On 8/23/2015 10:22 PM, Ken K6MR wrote: >> This is a tough one given that everyone else is likely running without issue. >> >> The common/obvious question: did you install as Administrator and are you >> running the utility as Administrator? Depending on resource requests from >> the program this can be a problem. Is the user you are running as an >> Administrator? If not, right click on the setup file and select “Run as >> Administrator”. Do the same when running the Utility. >> >> I just downloaded the latest utility and installed/ran without issue. This >> is Win10 x64, but I also run it on W7. >> >> Ken K6MR >> >> >> From: Brian Linn >> Sent: Sunday, August 23, 2015 17:22 >> To: elecraft@mailman.qth.net >> Subject: [Elecraft] KAT500 Utility >> >> >> To Anyone! >> >> >> >> Issue: KAT500 Utility will not run >> >> Version: 1.14.4.10 >> >> Windows: 7 Pro 64 bit >> >> Observations: >> >> 1) It appears to correctly install >> >> 2) When one attempts to start the utility, it shows in the Task Manager >> as a process (KAT500Utility.exe *32) >> >> 3) The application window does not show on the screen. >> >> 4) The application is not listed in the Task Manager under >> Applications. >> >> 5) If one attempts to start the utility again, the application window >> will show on the screen and a second process will show in the Task >> Manager processes. >> >> 6) The application then goes into a Not Responding state. >> >> >> >> Any ideas are welcome. >> >> >> >> 73, >> >> Brian KD0HII >> >> ______________________________________________________________ >> Elecraft mailing list >> Home: http://mailman.qth.net/mailman/listinfo/elecraft >> Help: http://mailman.qth.net/mmfaq.htm >> Post: mailto:Elecraft@mailman.qth.net >> >> This list hosted by: http://www.qsl.net Please help support this >> email >> list: http://www.qsl.net/donate.html Message delivered to >> k...@outlook.com >> >> >> ______________________________________________________________ >> Elecraft mailing list >> Home: http://mailman.qth.net/mailman/listinfo/elecraft >> Help: http://mailman.qth.net/mmfaq.htm >> Post: mailto:Elecraft@mailman.qth.net >> >> This list hosted by: http://www.qsl.net Please help support this >> email >> list: http://www.qsl.net/donate.html Message delivered to >> hullspee...@gmail.com > > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:Elecraft@mailman.qth.net > > This list hosted by: http://www.qsl.net Please help support this email > list: http://www.qsl.net/donate.html Message delivered to > subscript...@brianlinn.com > > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:Elecraft@mailman.qth.net > > This list hosted by: http://www.qsl.net Please help support this email > list: http://www.qsl.net/donate.html Message delivered to w...@i29.net ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
