Marty,
Are you running the K3S from a HUB hub? You will find more reliable
connection using a USB port directly on the computer.
You *could* have a marginal USB port on the computer. It may detect a
mouse easily, but the FTDI USB to serial chip is another matter.
Since it connects reliably with other computers, the problem most
certainly is with the computer.
Win10 normally detects the FTDI adapter in the K3S as well as the CODEC
with no problem.
Have you tried removing the driver from the troublesome USB port and
re-installing it?
73,
Don W3FPR
On 3/5/2017 3:33 PM, mtkos...@gmail.com wrote:
Our club’s new K3S will not stay connected and often can not be found by our Dell
Optiplex 745 w/Windows 10 (it’s an older computer – but seems to run all of our Ham
programs and attached devices without issue). Reconnecting the USB cables
sometimes fixes the issue. Oddly, if we install & remove a USB mouse to the
same USB port and then reconnect the K3S, the computer finds the K3S without issue.
Cycling the computer and radio does not address the problem.
The K3S connects instantly on newer Dell laptops and and Apple computers.
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