I heard from Elecraft Sales and will attempt to communicate what I was told. Sales is using a new shopping cart platform which allows them limited time to capture payment information. As a result, it seems that they are unable to defer payment in the case of a backorder, so orders are charged immediately (as was the case for the two orders I placed recently).
They said that they are testing a new application which will allow deferring payment until actual ship time. The target for this application to be implemented is next month. In the mean time they said they will add a refund offer to the notifications they send to customers when a backorder occurs. I am generally satisfied with this explanation but would have liked to have told in advance. Again, I have been a loyal and satisfied Elecraft customer for many years and am not attempting to in any way talk anyone out of doing business with them. I was surprised when my credit card was charged twice before shipment was projected to occur and now I have more knowledge. Thanks, Lou -- Sent from: http://elecraft.365791.n2.nabble.com/ ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
