I'll be there John ! ! !
;-) Mike VE9AA / ZF2AA ----------------------------------- Mike, I hope that you'll be able to operate CQWW Phone from ZF2 this month without a mic:) GL, John KK9A Mike, Coreen & Corey Keswick Ridge, NB From: Mike Smith VE9AA [mailto:ve...@nbnet.nb.ca] Sent: October 8, 2022 4:12 PM To: 'Elecraft@mailman.qth.net' Subject: RE: re: communications on KX2 Mic's (MH3) Rick, I waited patiently too, for months before my KX2(kit) arrived. This is not about "waiting patiently". If one of your orders had arrived 90 or 95% complete and you discovered something missing and closing in on a year later you didn't have any communication that they even KNEW they shorted you 1 part/pc/pcb, I think perhaps you might feel differently, right? Patience I have. What I do not appreciate is total lack of communication (or even acknowledgement from the people that will hopefully ship my (& others) mic out eventually. I have an email from Wayne 10 months ago stating it was an oversight and another that'll it be a few weeks. Heck, I would've even been "OK" (not happy, but "OK") if there were a hand scribbled note included with my kit that said "sorry, we realized at the last minute we're now out of MH3 microphones, but you are on a list and will receive it when we get some" Mike VE9AA ------------- As a side reference.... I waited for the KAT500, patiently, for months. I waited for the KPA500, patiently, for months. I waited for the KPA1500, patiently, over a year (prepaid in full). I waited for the K4D, patiently, 18 months (prepaid in full). I didn't once ask for an update or cancel an order or ask for a refund, didn't once whine when it wasn't there yet and was happy when it showed up. I wasn't happy with the delay, but understood the reasons BECAUSE of the lists. They posted JUST as often as now, though not on every list at the same time. I track most of the lists, to learn of the other products too, even if I don't have them because they are interesting products. I was patient, you can be too. It really is THAT simple. They've posted the delay causes and they can't ship what they don't have. Unbecoming comments do not help anything and should be directed AT those responsible. Rick nk7i Mike, Coreen & Corey Keswick Ridge, NB From: Mike Smith VE9AA [mailto:ve...@nbnet.nb.ca] Sent: October 8, 2022 4:05 PM To: 'Elecraft@mailman.qth.net' Subject: RE: re: communications on KX2 Mic's (MH3) Dan, Rick, K4TO etc or twimc I know CW very well. I also know the KX2 has a built in microphone. This is not about finding a microphone to work. I wish if you were going to comment towards me and others in a negative or belittling manner, please at least do me the common courtesy to read and absorb my post in its entirety before replying. It's like you read half of it and gave me a snarky kneejerk reply. You'll note in my 2 or 3 emails I've sent, I did not put down anyone and actually gave Elecraft and Wayne compliments. I stated my situation quite clearly. My kit arrived less a microphone and there was no communication about it. I do not follow this listserv day by day, waiting to pounce on less active or "in the know" users. I might check in once a month. If there was a post from Elecraft that said: "We know we shipped some KX2 shack-in-a-box kits early in the new year without a microphone but are not going to acknowledge you personally but you will receive your mic eventually" (or words to that effect) I certainly missed it. I would like to publicly thank Dave, AB7E (and a few others) for realizing exactly what this post is about. Regards, Mike VE9AA From: Mike Smith VE9AA [mailto:ve...@nbnet.nb.ca] Sent: October 8, 2022 12:23 PM To: 'Elecraft@mailman.qth.net' Subject: re: communications on KX2 Mic's (MH3) Dave/AB7E seems to understand the point 100% correctly and a lot of you are twisting my (and others) words. The point is not that I don't have a microphone or that I couldn't cobble together a connector for from another brand of mic. I could even (I suppose) find an alternate on Amazon or somewhere (should I have to buy another mic?) The point is, almost a year ago I purchased a KX2-shack-in-a-box kit and it came without a mic (it was purchased and paid for as part of that kit) and I had to inform Elecraft once it arrived that I was shorted a mic.) Nothing in the paperwork nor any communication before it arrived stated it would be arriving w/o a MH3 mic, so this was a surprise. I even have an email from Wayne from January 10th,2022 that states (in part) ".We should have MH3s back in stock in several weeks. Will that suffice?..." It's a long way from early December 2021 when I finally was invoiced (after I submitted my purchase request in October or November) 2021 and finally paid for my KX2 shack-in-a-box kit (which I love by the way_) (or even Jan 10th, 2021_) All I am saying is..there has been zero communication like "we know we owe you a microphone and when we get them you'll be on the top of the list when we get them.) ZERO. All I have is a couple (now very old) emails from Wayne from early January that "it must have be an oversight" (which I accept; Hey - nobody's or any company is perfect) I get it. I accept the oversight. I accept the backorder. I check the Elecraft site for shipping status. I know they don't have them. I deal with electronic parts and service over 11,000 devices as part of my everyday job. I communicate with my "customers" Do I know that THEY know I am owed one? Well, not really. I have (now old) emails from January from Wayne-that's it. I know he has much bigger fish to fry than some mic for a New Brunswicker on the other side of the continent. I know it won't be Wayne that (hopefully) eventually boxes up and ships me a mic. It's whoever keeps track of old, long since departed orders. If I am going to wait nearly a year (or maybe more), it might've been nice to get an email every 4-5 months from a shipping/receiving/purchasing/billing dept staff member saying "we haven't forgot about you". As of now, myself and all others that I've been in touch with(on this particular issue), have rec'd nothing. We don't know if: The person boxing up the KX2 kits didn't know there was supposed to be a mic included or They boxed up the kits anyways to get 95% of the product out the door to waiting customers or Even if they have record of the folks who have complete kits vs kits missing mics. or Something else. We just don't know. Communications have been non existent from the shipping dept (ever) and none since Jan 10th . 2021 (from Wayne himself, who seems quite knowledgeable and friendly btw) Sincerely, Mike VE9AA Oh, and lest anyone think I am mad. No , I am not mad. Overall I am very happy with my $10k+ worth of Elecraft products. It just doesn't give me a warm fuzzy feeling to maybe order a K4HD (or two for SO2R) when the time comes. ============== That isn't the point at all, it isn't what I said, and you know it. I simply believe that the folks who have paid for stuff many months ago should be kept regularly informed ... directly, not via word of mouth. It's not expensive for Elecraft to do so. They just have to care a bit more. They know exactly what the status of everything is at any point in time. Dave AB7E On 10/7/2022 12:43 PM, Richard Hill wrote: I understood that ordered microphone parts were substandard when delivered and new parts had to be sourced, delaying production. Would you have preferred they delayed shipping the shack in a box until the mics were available? NU6T On Fri, Oct 7, 2022, 12:12 PM David Gilbert <ab7e...@gmail.com> wrote: I believe his point includes the lack of any communication updates. I've suggested before that a single clerk could post regular updates here on any backorder situations. Even if they just stated the same thing, people would know where they stood instead of wondering if they had simply been forgotten (as some folks actually have been). Other companies I've been associated with and have worked for understand this much better. Dave AB7E Mike, Coreen & Corey Keswick Ridge, NB ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
