Dear OMs,
The problem is that radio prices would almost certainly need to go up
to give the dealer a margin after his/her own expenses.
An independent service facility would be nice but is there adequate
business in this? Not so sure we in EI could easily use a UK service
facility. I prefer to ship to California than Italy. The cost of
shipping to Italy may not be so wildly different than the cost of
California freight. Have a friend who lost a SPE 2K FA in shipping to Rome
and received no compensation.
It is a problem for sure. I have always dealt directly with the
factory and have been fortunate. A conundrum for sure. Enjoy your
Elecraft. Be careful and pray.
73 Doug EI2CN
On Thu 14 Dec 2023, 19:14 Dave, <dave.g4...@gmail.com> wrote:
> It’s even more of an issue for those of us outside the USA. Shipping a
> relatively large and valuable parcel is hugely expensive, in both carriage
> and insurance.
>
> Elecraft did have a UK dealer, but currently the only repair option is
> California or possibly Italy. Not having a service manual makes even a
> simple “kitchen table” type repair unlikely, although I’m sure that the
> techs at Elecraft would help as much as they can.
>
> I’m sure sales would increase if there was local sales and support.
>
> 73 Dave G4AON (K4D, KPA500, KX3, K2 and K1)
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