OK Joe.  Sorry none of that worked out.

When you buy Elecraft, you also buy excellent customer support.  I'd
suggest you contact supp...@elecraft.com.

Given these symptoms, it's possible that the digital part of the KIO3
failed.  This happens even in the best-designed systems.  Or they may
have troubleshooting advice for you.

Don't give up.  All problems can be overcome.  Call or email Elecraft,
and they'll help you get it figgered out.

73, 
matt zilmer, W6NIA


On Sun, 05 Jul 2009 19:27:57 -0400, you wrote:

>Hi, Matt, I'm not using a USB hub, my system used to work with a 
>straight cable from a com port to the K3 or with the Elecraft/Prolific 
>USB to rs-232 cable but no go, no matter which of four port I have.  I 
>also have checked for proper mating of the KIO3 but no go.  It still 
>confounds me why it worked for over a year and then stopped -- on three 
>different computers!
>
>Thanks for your suggestions.  Any others?  :)
>
>73,
>
>Joe, W2RBA
>
>
>Matt Zilmer wrote:
>> Hi Joe,
>> 
>> Did you make sure that it's opening the correct serial port?  If
>> you're using a USB hub, sometimes the COMx port id moves around.  If
>> this is the case, you'll have to sniff it out.
>> 
>> If it's a REAL serial port, sorry.  No clues here on that.
>> 
>> You can set the COMx port from the K3 Utility, using one of the tabs.
>> 
>> Also, make sure the digital part of the KIO3 is plugged in and
>> properly aligned to the connector.  Try another serial or USB cable
>> too if you have them around.
>> 
>> GL,
>> matt W6NIA
>> K3 #24
>> 
>> On Sun, 05 Jul 2009 17:09:54 -0400, you wrote:
>> 
>>> Hi, all, hope someone can help!  I have updated my K3 with just about 
>>> all firmware that has come along since I put the rig together in March, 
>>> 2008 (ser no 584) and never had trouble -- until now.  The K3 Utility 
>>> suddenly reported that no K3 communications are available.  I've done 
>>> some of the updates (the RXA board, CW Rise time, KIO3 Remote Module, 
>>> LINE OUT and Speaker amplifier) and have had the rig on the workbench a 
>>> few time looking for an obvious error I have made.  To date, the error 
>>> remains elusive.
>>>
>>> Anyone have an idea of what I should look for?  TIA!
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