Please use k3supp...@elecraft.com if the problem is specific to the K3. Thanks Greg AB7R
----- Original Message ----- From: "Matt Zilmer" <mzil...@verizon.net> To: "Joe Malloy" <jmal...@hamilton.edu> Cc: <elecraft@mailman.qth.net> Sent: Sunday, July 05, 2009 4:41 PM Subject: Re: [Elecraft] K3: Unable to update firmware by RS-232 port > OK Joe. Sorry none of that worked out. > > When you buy Elecraft, you also buy excellent customer support. I'd > suggest you contact supp...@elecraft.com. > > Given these symptoms, it's possible that the digital part of the KIO3 > failed. This happens even in the best-designed systems. Or they may > have troubleshooting advice for you. > > Don't give up. All problems can be overcome. Call or email Elecraft, > and they'll help you get it figgered out. > > 73, > matt zilmer, W6NIA > > > On Sun, 05 Jul 2009 19:27:57 -0400, you wrote: > >>Hi, Matt, I'm not using a USB hub, my system used to work with a >>straight cable from a com port to the K3 or with the Elecraft/Prolific >>USB to rs-232 cable but no go, no matter which of four port I have. I >>also have checked for proper mating of the KIO3 but no go. It still >>confounds me why it worked for over a year and then stopped -- on three >>different computers! >> >>Thanks for your suggestions. Any others? :) >> >>73, >> >>Joe, W2RBA >> >> >>Matt Zilmer wrote: >>> Hi Joe, >>> >>> Did you make sure that it's opening the correct serial port? If >>> you're using a USB hub, sometimes the COMx port id moves around. If >>> this is the case, you'll have to sniff it out. >>> >>> If it's a REAL serial port, sorry. No clues here on that. >>> >>> You can set the COMx port from the K3 Utility, using one of the tabs. >>> >>> Also, make sure the digital part of the KIO3 is plugged in and >>> properly aligned to the connector. Try another serial or USB cable >>> too if you have them around. >>> >>> GL, >>> matt W6NIA >>> K3 #24 >>> >>> On Sun, 05 Jul 2009 17:09:54 -0400, you wrote: >>> >>>> Hi, all, hope someone can help! I have updated my K3 with just about >>>> all firmware that has come along since I put the rig together in March, >>>> 2008 (ser no 584) and never had trouble -- until now. The K3 Utility >>>> suddenly reported that no K3 communications are available. I've done >>>> some of the updates (the RXA board, CW Rise time, KIO3 Remote Module, >>>> LINE OUT and Speaker amplifier) and have had the rig on the workbench a >>>> few time looking for an obvious error I have made. To date, the error >>>> remains elusive. >>>> >>>> Anyone have an idea of what I should look for? TIA! > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:Elecraft@mailman.qth.net > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html -------------------------------------------------------------------------------- No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.375 / Virus Database: 270.13.5/2219 - Release Date: 07/05/09 05:53:00 ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
