Emailers/Broadbanders: Folks, here is an example of the incompetence and ignorance that abounds in tech support.
I have told them at LEAST 15 times I am NOT using EUDORA...but yet, here is my latest missive from ATT -- what makes them think their CHAT people can fix this? I've talked on the phone with them for hours about this..<sigh> >Thank you for contacting AT&T Broadband. I apologize for any inconvenience >that you may be experiencing with e-mail. > >In order to properly assist you with this issue, we will need you to >supply us with the e-mail client you are using and the version number. >There is currently a known issue with Eudora and the e-mail servers, and >this is currently being addressed. > >In order to better help you, please send a chat message to our Online >Customer Support Center through http://help.broadband.att.com by clicking >the CHAT WITH US link. A customer care specialist will be able to walk >you through a step-by-step solution. Our specialists are available 24 >hours a day, seven days a week. ___________________________________________________________________________ To unsubscribe send a mail message with a SUBJECT line of "unsubscribe" to <[EMAIL PROTECTED]> or <[EMAIL PROTECTED]>
