Jay wrote:

>Here's a wild guess involving a commonly discussed potential cause: 
>memory. Every time you install software (updated system software, 
>Conflict Catcher, etc.) you restart the computer. Every time you change 
>extension sets, you again restart the computer. Every time you restart 
>the computer, you refresh the RAM and essentially though only temporarily 
>resolve memory leak issues. The more you use Emailer, and the bigger the 
>mail database grows, the more RAM you need to have allocated to Emailer. 
>If you are having any system software memory leak problems, and are 
>combining that with a dwindling tolerance for low RAM availability in 
>Emailer, you're likely to have the application freeze or the system 
>crash. Of course, when you restart, the general memory problem is erased 
>and Emailer might be OK for a few sessions, depending upon how lean its 
>memory tolerance may be at the time.
>
>To see if this is the problem, allocate more RAM to Emailer via the Get 
>Info window. Of course, please let us know if this solves anything.

Just to refresh anyone who wonders what prompted that response from Jay, 
I was having problems with Emailer either shutting itself down or 
freezing the computer when it checked mail. I had gone through various 
fixes such as installing Conflict Catcher, upgrading from OS 9.0.4 to 
9.2.2, and using specific extension sets. Each solution tended to correct 
the problem for a short time, but then it would return. I was 
particularly puzzled by the fact that a given extension set would work 
for a day or so, but then quit working.

Anyway, I took Jay's advice and increased Emailer's memory from the 
recommended 3500 kb to 5000 kb, and for the last 4 days everything works 
fine even using the standard extension set. BTW, my mail database is only 
37.1 mb, which seems to be small compared to what some of you have 
mentioned.

I hope this simple solution has ended my problems. The only thing I can't 
reconcile with my experience is Jay's statement that once I restart, the 
memory problem would be solved for a few sessions. In my case, once the 
problem started happening with a given extension set, then it would 
always happen, even after restarts. But I don't want to look a gift horse 
in the mouth, and will be happy if Emailer just keeps working normally, 
no matter whether I understand why.

Thanks Jay.

Bill McIntyre
San Clemente, CA


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