This is my first post to the group. I am a longtime
Mac user (advanced beginner) who is still learning my
way around OS X. 

I have used claris emailer for my AOL account since
its 1995 debut and it has been one of my all time
favorite applications. Never had a moment of
difficulty until recently.

I'm now up to emailer 2.0v3 in classic OS 9.2 on an
ibook G4. My OS X is v10.3.5. We have wireless network
connection via Apple airport base station. Comcast
supplies our broadband cable service. 

Two glitches have developed over the past month or so:

1) When I click connect now, the connection window
shows "reading 1 of x" and displays "unpacking
messages" but the messages don't actually appear in
the inbox.  In order to get those messages to unpack I
have to compose and sent a new message to myself (@
aol). When  I connect again, that one message plus the
no-shows from the prior connection session pop into
the inbox.

Note: This does not happen when I boot up my old ibook
G3 in OS 9.1 (that computer has AOL version 5.0).

2) Claris emailer/AOL connection is aborted when
trying to send or receive messages containing file
attachments (regardless of file size). 

This happened on both the ibook G4 and the ibook G3 in
OS 9.1 with AOL v5.0.

Here's the transcript of what happens:

<<<Connection Error Log:
Execution of Schedule "Connect Now"
at<day><date><time>
Connectingto America Online using Account <my aol
account name>
reading 1 of 2
**connection timed out waiting for host
**The connectionwas broken while reading the message"
". AOL has moved this message to its "Read Mail"
folder. You can use the AOL software to retrieve this
message
Disconnecting.>>>

I phoned my husband at his office to see if he knew
what might be going on and he said he has had the same
trouble with claris emailer on his office iMac (same
OS X but different ISP-he has a DSL connection cause
comcast doesn't serve that area). He suspects it has
to do with AOL changing some settings. I asked if he
had contacted AOL about it and he just said "no, but
good luck trying to get an answer from them".  

He's not all that bothered, but I am much more
dependent on emailer-it does a great job managing my
history listserv messages .  I just do not want to
deal with what it would take to switch multiple
folders, subfolders and address books over to
Entourage, Outlook, or OS X Mail. 

Does anyone know how I might get these glitches
resolved? 

Any help would be appreciated.



 








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