>Greetings.  My parents are using Claris Emailer 1.1v3 and use AOL as 
>their internet service.  Lately, they have not been able to connect to 
>their email account with CE, but they aren't real clear as to when this 
>started happening.

There are known problems with the Emailer/AOL gateway. It seems AOL has 
done something on their end that disrupts the service.

If you can get them to tell you the actual error they are seeing, and 
then relay that to the list, maybe one of us can help a little better.

>Before I go through the ordeal of calling AOL's outsourced support 
>center, has anyone else had this problem?

Don't waste your time calling. AOL will tell you that no such product 
like Emailer exists. Or, they will insist it is something wrong with your 
IMAP settings, and never grasp the fact that Emailer uses its own gateway 
to get to the AOL mail and isn't going thru IMAP.

Basically, calling AOL will only result in you getting annoyed. Save 
yourself the headache and don't bother calling them at all.

-chris
<http://www.mythtech.net>

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