The following was received from a colleague. I post it for your information without comment:
==================================================================== Compliance. A man from the BAPT (Germany) spoke at a workshop at the Zurich Symposium last week. He said that they have sampled approximately 2000 products, and found that 16% do not comply with the EMC directive standards. I asked him how many customer/citizen compliaints that they had received, and he had no idea. Therefore, unfortunately, there is no correlation with standards compliance and customer satisfaction. ==================================================================== George Alspaugh Product Safety Lexmark International
