Being a past employee of HP and having met David Packard and Bill Hewlett
(just as the HP-35 calculator was coming out), it was with great sadness I
watched as the management team headed by Carly F effectively dismantled
everything they had built and stood for despite and in front of Bill's son.
For manual's, I've seen them for printing fee available on the news group:
sci.electronics.repair
If you can find the threads there, you'll find at least two sources I
remember seeing offering them.
- Robert -
Robert A. Macy, PE [email protected]
408 286 3985 fx 408 297 9121
AJM International Electronics Consultants
101 E San Fernando, Suite 402
San Jose, CA 95112
From: Kurt M. Marden
To: [email protected]
Cc: Michael Taylor ; '[email protected]'
Sent: Wednesday, February 05, 2003 8:40 AM
Subject: HP 6034L Power supply schematics / repair (was Agilent 6842A)
On that note of (lack of) support, Agilent has no or will not release
documentation on the
old 6034L power supply. I recently acquired one which powers up but has no
output
and the front panel display shows 0 volts / amps. Agilent will be happy to
charge me $140
just to "look at it". "Best effort" is all they can guarantee on a repair
(which would be over
and above the $140). Sheesh! Anybody have a owners manual or repair guide /
schematics
for this model?
Thanks,
Kurt
Michael Taylor wrote:
If you think Carley and the rest of HP / Agilent upper management are really
more concerned about your thoughts - over short term profits, there are
several of us that would like to interest you in some swamp land in Florida
and a bridge in New Jersey.
Seriously, I have had several instances lately with Agilent that convince
me that the old HP is gone and the NEW - "lean-mean Agilent machine" no
longer values customer loyalty the way the old HP did. In my case, the way
I was treated on several issues would have never occurred under the old HP.
The net result is I now consider purchasing test equipment from others -
something I would have never done in the past.
Welcome to the brave new world of "bean counting" business.
Michael Taylor
(loyal HP test equipment fan)
Frozen in Colorado
From: [email protected] [mailto:[email protected]]
Sent: Tuesday, February 04, 2003 11:00 AM
To: [email protected]
Subject: Agilent 6842A
I think all of the people that own the Agilent 6842A Harmonic and Flicker
Test System should get together and request Agilent to update their software
for the new standards. As a loyal HP/Agilent customer, I would expect them
to take care of this issue. This is why we buy certain brands of test
equipment, and not others. I feel that we "got ripped" on this deal since
the 6842A is not a cheap piece of test equipment.
Tim Pierce
--
Kurt M. Marden
Environmental Simulation Manager
Curtis-Straus LLC [email protected]
Laboratory for EMC,Safety Environmental Simulation Lab
NEBS,SEMI-S2 and Telecom 168 Ayer Rd.
527 Great Road Littleton, MA 01460
Littleton, MA 01460 voice (978) 486-8880
http://www.curtis-straus.com fax (978) 486-0806
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