Hi Charlie,

On 2 Aug, 2014, at 4:00 am, Charlie Blackham <char...@sulisconsultants.com> 
wrote:

> I'm not a lawyer, but (AIUI) the requirement on the authority to show that 
> the product is not compliant with the DIRECTIVE, it is not an offence to be 
> non-compliant with a Harmonised Standard - there is no offence in law for 
> that.
> 
> If the product was tested to a standard that is still a Harmonised Standard, 
> then that standard (also) still gives a "presumption of conformity".
> 
> It is only a "presumption", but unless there is a fundamental flaw in that 
> version, the product should still be safe and should be considered so.
> 
> If the requirement of the new standard exceeds the requirement of the old 
> standard, then I'm sure that the standards body had a good reason for the 
> increase, but that does not necessarily mean the previous version was 
> deficient in determining compliance with the Directive. If it was then the 
> relevant standards body and the Commission should have addressed that through 
> a reduced (or indeed instant) DOCOPOCOSS when the newer version was listed in 
> the OJ. This approach has been used under the R&TTE directive where Radio 
> Spectrum issues were found with certain standards, so the process exists and 
> works.
> 
Thanks for your good points!

> Once a product has been banned (or even "voluntarily" withdrawn) from a 
> single country, it will quickly appear on RAPEX, and then it's basically 
> banned from Europe. http://ec.europa.eu/consumers/archive/safety/rapex/ 
> 
Yes, the impact is great.  We do not want to upset the authorities but consider 
not to open this hole for more issues in the future.


> Regards
> Charlie
> 
> -----Original Message-----
> From: Richard Nute [mailto:ri...@ieee.org] 
> Sent: 01 August 2014 20:21
> To: EMC-PSTC@LISTSERV.IEEE.ORG
> Subject: Re: [PSES] Definition of unsafe product
> 
> Hi Scott:
> 
> 
> The product (which was certified to the version of the standard that was in 
> effect at the time) was tested by a third-party laboratory (to a new 
> requirement in the current edition of the standard) and found non-compliant.
> Somebody (either the laboratory or the authority) used the descriptive term 
> "unsafe" because it did not comply with a safety standard.
> 
> (To a naive person, non-compliance with a safety standard makes an "unsafe" 
> product.)
> 
> Since the third-party lab was engaged by the authority, you have no recourse 
> to the lab (except on a friendly basis).  Re-test to the "old" version of the 
> standard can only be authorized by the authority (who has no interest in your 
> sales and trusts that the third-party lab is testing correctly, including 
> choice of standard).
> 
> You can ask the authority to re-test to the "old" standard, but I guess that 
> they would rather you "fix" the non- compliance and then they will authorize 
> a re-test.  The authority is naive as to whether or not the product is safe, 
> and will go by the word of the third-party lab.
> 
> As much as it hurts, I suggest that your only remedy is to make the product 
> compliant to the latest version of the standard.
> 
> 
> Good luck,
> Rich
> 
> 
> 
> On 7/31/2014 10:21 AM, Scott Xe wrote:
>> Recently we received a sales ban from an authority.  The authority took a 
>> sample from the market and appointed a 3rd party laboratory for verification 
>> of LVD conformity.  They found a non conformance on construction according 
>> to the latest version of safety standard and concluded the product is 
>> unsafe.  The requirement is new in the latest version and did not appear in 
>> the previous version.
>> 
>> When our product was verified by the 3rd party test house, it complied with 
>> previous version of safety standard but was the latest version of the safety 
>> standard at time of testing.  The new version was issued 2 months later and 
>> has an additional construction requirement.  The DoW of previous version of 
>> safety standard is in 2016.  We are at loss how come they consider our 
>> product unsafe with the latest version of the standard during this 
>> transitional period.  Any previous experience to deal with such authority 
>> can be shared?  It sounds ridiculous charge on our product.
>> 
>> Thanks and regards,
>> 
>> Scott
>> 
>> 
> 
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