One that can help with translation costs is to keep the user documents only to the essential information. This is generally outlined in the safety standard.   In addition, any conditions of use for safety and EMC.   

Instruments destined for the scientific community often have tutorial information included in the user manuals. But this is generqlly not information required for safe installation, operation, cleaning, etc.  

At better than $5,000 per language this can result in significant savings.  

Doug


From: Kunde, Brian
Sent: Friday, May 1, 2015 12:15 PM
To: dougp01; EMC-PSTC@LISTSERV.IEEE.ORG
Subject: RE: [PSES] Warning Label: Disconnect from Mains

Thanks Doug and Colorado Brian. We liked the look of the new ANSI labels so we switch over all the warning labels on our products to this style a few years ago. But now we are getting dinged in Europe and have to replace the labels with symbols only or with the text in the language of the country we sold in. This is difficult to do because sometime we ship instruments to our sales offices in Europe but we don’t know what country it might be sold in until it is purchased.

 

Why don’t the EU just decide on one language like the Chinese did? (Those are fighting words).

 

We do explain the meaning of our warning symbols in the User’s Manual and the manuals are translated into different languages depending on the country it is sold and what our customers want. The users of our type of instruments are generally well educated (scientists, chemists, engineers, technicians, etc.) and most of the time they are happy with English only. But when other languages are requested we try to provide them translated copies fairly quickly. It’s very costly , too.

 

Most of our customers send their Users for training at our facility in the US. Classes are in English Only.


The other Brian

 

From: dougp01 [mailto:doug...@gmail.com]
Sent: Friday, May 01, 2015 1:48 PM
To: EMC-PSTC@LISTSERV.IEEE.ORG
Subject: Re: [PSES] Warning Label: Disconnect from Mains

 

I agree with Colorado Brian. It seems that more and more, IEC-based standards are requiring a full explanation of symbols and warnings in the user documentation. As it turns out, many clients of mine leave the user manuals to the very last and they are usually very lacking. Where possible using symbols only is an economical option. 

 

One exception to using just symbols might be in certain industries where using an ANSI/IEC compliant labeling system is required.  ‎In this case some verbiage is required. The text should simply describe the problem and how to avoid it. Nothing more. Proper use of the keywords Danger, Warning, and Caution are also essential.  Since overstating the hazard is not advisable.

 

All the best, Doug





From: Brian Gregory

Sent: Friday, May 1, 2015 11:31 AM

Reply To: Brian Gregory

Subject: Re: [PSES] Warning Label: Disconnect from Mains

 

 

 

---------- Original Message ----------
From: "Kunde, Brian" <brian_ku...@lecotc.com>
Date: Wed, 29 Apr 2015 18:54:17 +0000

Brian, thanks for your input. Can the potential hazard be addresses without English Text which may be misunderstood by those unfamiliar with the language? Wouldn’t Symbols Only be better?

 

[Colorado Brian here]  Symbols ON the equipment are sufficient, and often preferred.  John's answer is also correct, that the symbols (even fully JIT-compliant ones) need explained, in all the appropriate languages (as defined by ND's), in the supplied documentation.  Any additional needed information can be added at this point by the manufacturer. 

 

 

So if AHJs, NRTLs, etc. like to see some kind of warning on the outside of electrical equipment, then won’t the Hazardous Voltage Warning symbol alone meet this requirement WITHOUT any Text? 

 

As the Machinery Directive states, “Information and warnings on the machinery should preferably be provided in the form of readily understandable symbols or pictograms.”

 

Bingo;  warnings on the machinery....

 

And in the case given in the 61010-1 standards, it doesn’t say that you have to use Text, but what the warning marking should state. A symbol or symbols can “state” or have the same meaning as text without the concern of the User needing to be able to understand the language of the text. 

 

I advise being verbose as possible in the documentation;  this can be in digital format, so needn't incur much additional expense.  You, as the manufacturer, are now officially on record as directing the end user:  DO this, NOT that... etc.   Wordy labels can be expensive, and possibly confusing (esp. when many languages get involved);  I was always perfectly happy with symbols.

 

CYA, baby....

 

The Colorado Brian

 


 

 

From: Nyffenegger, Dave [mailto:dave.nyffeneg...@bhemail.com]
Sent: Wednesday, April 29, 2015 10:39 AM
To: Kunde, Brian
Cc: EMC-PSTC@LISTSERV.IEEE.ORG
Subject: RE: Warning Label: Disconnect from Mains

 

Our NRTL asks for the warning “No User Serviceable Parts Inside”  when that is the case but that is relative to products complying with UL/EN 60950-1 and EN 60204-1.   Of course that needs to be translated into all appropriate languages too.

 

-Dave

 

From: Kunde, Brian [mailto:brian_ku...@lecotc.com]
Sent: Wednesday, April 29, 2015 10:21 AM
To: EMC-PSTC@LISTSERV.IEEE.ORG
Subject: [PSES] Warning Label: Disconnect from Mains

 

Greetings.

 

We make laboratory equipment designed to the requirements of the IEC/EN/UL/CSA 61010-1 Ed. 3 standard.  

 

Most electrical equipment has at least one warning somewhere visible on the outside of the equipment that states something like, “Disconnect Power Before Servicing”.

Where does this requirement come from? I see no such requirement in the 61010-1 standard.

 

The 61010-1 does say, “If the instructions for use state that an OPERATOR is permitted to gain access, using a TOOL, to a part which

in NORMAL USE may be HAZARDOUS LIVE, there shall be a warning marking which states that the equipment

must be isolated or disconnected from the HAZARDOUS LIVE voltage before access.”

 

However, if our users do not need to gain access inside our equipment, then I assume such warning is unnecessary.

 

We used to have a warning label on any tool assessable panel that has hazardous voltages behind it. However, I do not see this as a requirement in the 61010-1.  In the past, we have had inspectors write us up for not having such labels on all panels with hazardous voltage behind it. Does this requirement come from somewhere else? Are the inspectors wrong?

 

The label we commonly use has the Symbol 12 (hazardous voltage warning) and English Text that states something like, “Disconnect Power Before Servicing”. However, when our products are sold into non-English speaking countries, we sometimes get dinged for the English Text; especially in French speaking counties.  So, if such a label truly is required, can we get away with only using the Symbol 12?, or can we use a label with a combination of symbols, such as Symbol 12 and maybe the ISO 3864-2 Disconnect Mains Plug symbol?  Is text of some kind required or can we just use symbols?

 

Any suggestions or recommendations?

 

Thanks to all for your input.

 

The Other Brian


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