On Tue, Jul 19, 2011 at 2:29 PM, Viesturs Lācis
<viesturs.la...@gmail.com> wrote:
> Hello, gentlemen!
>
> Today I completed a retrofit of plasma cutting machine. Now there is
> one more EMC2 machine! BTW this one has 2 independent THC sensors
> working together.
> Since that machine is 3 hours of driving from me, which is pretty far
> for me, client asked me that they would like me to be able to remotely
> to the PC with EMC as a means for support in case something goes
> wrong. For example, they need to reinstall OS and restore all the
> settings or something else.
> They can arrange the internet connection with fixed IP for that PC.
>
> The question is - what would be the best way to do that?
> The client with a welding robot also expressed such an idea, but I
> talked them out of it. But now I start to think that it might be worth
> trying to implement it as a part of my customer service.
>
> I am aware of VNC, but maybe there are some built-in tools in Lucid?
> What I need is the ability to connect to that PC so that I see the
> desktop and, if I cannot take over the control of mouse and keyboard,
> then at least I need some window, where I can paste instructions,
> based on what I see in the screen.
>
> Viesturs
>

Hello!,
congratulations on the new machine.
Could you explain a bit about this feature?
" this one has 2 independent THC sensors working together."
thanks
TomP

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