Well, this is a little excessive, it has been about 2years since I last tried to contact them, and about 6 since the first time (with a number of tries in between). I think it is safe to assume I am being officially (and quite effectively) ignored.
----- Original Message ----- From: "Viesturs Lācis" <[email protected]> To: "Enhanced Machine Controller (EMC)" <[email protected]> Sent: Friday, February 6, 2015 8:15:20 AM Subject: Re: [Emc-users] Servo Drive Help? 2015-02-05 18:06 GMT+02:00 Todd Zuercher <[email protected]>: > Does anyone know anything about one of these drives? > http://www.easys.it/prod_file/azionamento_dc_ind.pdf > I don't know Italian, and I have not been able to get any email response from > the drive's manufacturer. Don't worry, that is common practice in italian companies. Last summer it took me 2 _months_ to get a correct invoice from Elte to purchase 3 standard spindle motors, it has been 2 or 3 weeks since I am waiting for a price quote for torque limiter - they replied quickly, asking additional details about my company, sent them everything and now they are gone. No offence to Alex and possibly any other italians on this list, but I have not seen for myself or heard about any italian company with prompt customer service. Viesturs ------------------------------------------------------------------------------ Dive into the World of Parallel Programming. The Go Parallel Website, sponsored by Intel and developed in partnership with Slashdot Media, is your hub for all things parallel software development, from weekly thought leadership blogs to news, videos, case studies, tutorials and more. Take a look and join the conversation now. http://goparallel.sourceforge.net/ _______________________________________________ Emc-users mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/emc-users ------------------------------------------------------------------------------ Dive into the World of Parallel Programming. The Go Parallel Website, sponsored by Intel and developed in partnership with Slashdot Media, is your hub for all things parallel software development, from weekly thought leadership blogs to news, videos, case studies, tutorials and more. Take a look and join the conversation now. http://goparallel.sourceforge.net/ _______________________________________________ Emc-users mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/emc-users
