Paul,


GTAC engineer will follow-up with you shortly.



Thank you.



Steve



*From:* Greer, Paul [mailto:[email protected]]
*Sent:* Friday, December 14, 2012 2:37 PM
*To:* Enterasys Customer Mailing List
*Subject:* RE: [enterasys] MySQL Reporting Agent Fails to launch



Thanks Patrick,

I sent an email to GTAC yesterday.



Enterasys GTAC Case # (00905299) Notification

Not heard back yet.

I will get the log file though.

Thanks

Paul



*From:* Patrick Bosa [mailto:[email protected] <[email protected]>]
*Sent:* Friday, December 14, 2012 11:35 AM
*To:* Enterasys Customer Mailing List
*Subject:* RE: [enterasys] MySQL Reporting Agent Fails to launch



Hi Paul,



There could be some inconsistency in the MySQL database (such as a corrupt
index) causing the problem.  Please open a ticket with GTAC and include the
Dragon2MySQL.log file from the /opt/dragon/logs directory of your EMS
host.  Thanks.


Regards,



Patrick Bosa | Director, Engineering
Enterasys Networks
Office: +1.978.684.1769 | Cell: +1.978.494.2107
Email: [email protected] <[email protected]>



*From:* Greer, Paul [mailto:[email protected]]
*Sent:* Friday, December 14, 2012 2:21 PM
*To:* Enterasys Customer Mailing List
*Subject:* [enterasys] MySQL Reporting Agent Fails to launch



Had to do re-install on Dragon appliance (ver. 7.4.2.162)

All is working well, Except



MySql Reporting Agent will not stay running



Report from host.



Dragon2MySQL     expired      10     11 auto        0 Fri Dec 14 11:14:59
2012 Process fault caused signal(SIGSEGV)





Any thoughts or ideas are welcome.





Paul

Paul Greer

Information Services

360-596-5324

South Puget Sound Community College

2011 Mottman Rd Sw

Olympia, Wa 98512

[email protected]



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