Just the stock "Connection failed, click here to troubleshoot."

I haven't gone through the local logs though. Based on the error I was
thinking it was a Wireless issue.

Enterasys said it was a firmware issue on the 3710s that we just deployed
and that we needed to upgrade.  I did that and looked for the error and
still see it.




On Thu, Nov 7, 2013 at 10:38 PM, Julyan, Jeremy <[email protected]>wrote:

>  Are they receiving any sort of Windows/OS error at login?
>
> Jeremy Julyan
> Systems Analyst
> Buffalo Trail Public Schools
>
> Sent from my Android phone
>
>
> -----Original Message-----
> *From:* James Andrewartha [[email protected]]
> *Received:* Thursday, 07 Nov 2013, 8:35pm
> *To:* Enterasys Customer Mailing List [[email protected]]
> *Subject:* Re: [enterasys] RADIUS Rejects
>
>  On 08/11/13 11:22, John Kaftan wrote:
> > I have had some users having trouble getting connected to our 802.1x
> > wireless network.  In the log I see these entries.
> >
> > Authentication request became stale, challenge sent, no response
> > received from client (switch 10.0.5.11/end-system
> > <http://10.0.5.11/end-system>).
>
> >
> > I've seen about 65 of these on the last hour.
>
> This is unfortunately a rather generic error - it generally means the
> client gave up on the request. The first thing to check is if the client
> has the correct time/has your certificate expired. Beyond that I'd start
> looking at logs on the client, checking signal strength/interference etc.
>
> --
> James Andrewartha
> Network & Projects Engineer
> Christ Church Grammar School
> Claremont, Western Australia
> Ph. (08) 9442 1757
> Mob. 0424 160 877
>
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-- 
John Kaftan
IT Infrastructure Manager
Utica College

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