Would it be possible to get access to a Citrix test instance to take a look at this?
I've got our team ready to take a look. Mike On Tue, Feb 26, 2019 at 9:22 AM Wes Holton <wes.hol...@citrix.com> wrote: > Hello, > > > > I’m working with a customer who is deploying Firefox ESR 60.5 as a > published application in Citrix Xenapp. They have noticed (and we have > reproduced) that after disconnecting, the menu button and menu (ALT) > options on the menu toolbar do not work. You click, and the highlight > changes on the button, but the menus never appear. > > > > After further investigation, I determined via our WindowHistory tool > (similar to Spy++) that the menu window is actually being drawn 1px wide at > 0,0,0,0 on the screen (and is therefore practically invisible). I created a > test HTML page to report screen size using Javascript and after reconnect > it also shows the screen being 0x0. > > > > This doesn’t occur in an RDP session, so it seems to be some unforeseen > interaction between our Citrix display drivers and Firefox, but this > behavior (both the menu and js screen size reporting) does not occur in > other browsers that I have noticed. > > > > > > Can you provide insight on how Firefox is determining screen size, or > perhaps a workaround for the menu button that doesn’t rely on this > calculation? Thanks! > > > > *Wes Holton* > > Senior Escalation Engineer > > Technical Support > > *T* +1 678-225-3807 > > > > > > *CONFIDENTIALITY NOTICE* > This e-mail message and all documents which accompany it are intended only > for the use of the individual or entity to which addressed, and may contain > privileged or confidential information. Any unauthorized disclosure or > distribution of this e-mail message is prohibited. Any private files or > utilities that are included in this e-mail are intended only for the use of > the individual or entity to which this is addressed and distribution of > these files or utilities is prohibited. If you have received this e-mail > message in error, please notify me immediately. Thank you. > > *Customer Satisfaction is our goal.* > If you have feedback regarding my performance, please feel free to contact > my manager sophia.godd...@citrix.com > > [image: > https://support.citrix.com/content/dam/citrixsupport/signature/tse-email-banner.png] > <https://support.citrix.com/email-banner> > > > _______________________________________________ > Enterprise mailing list > Enterprise@mozilla.org > https://mail.mozilla.org/listinfo/enterprise > > To unsubscribe from this list, please visit > https://mail.mozilla.org/listinfo/enterprise or send an email to > enterprise-requ...@mozilla.org with a subject of "unsubscribe" >
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