On 5/7/02 6:10 AM, "david" <[EMAIL PROTECTED]> wrote: > On 5/6/02 10:05 PM, "Greg Cook" <[EMAIL PROTECTED]> wrote: >> >> Never send your computer in without a complete backup. Wish I had used that >> OS X utility to clone the OS X partition. It would have made my life a lot >> easier. I'm going to look for it now on versiontracker.com. I think it's >> called cccloner or something like that. >> > Or when you are talking to the service rep specify that if the hard drive is > replaced you want them to copy the contents to the new drive. Apple will do > this but be warned, there seems to be no policy about cost. I've seen Apple > charge my clients (and myself) anywhere from nothing to $35 for the service. > > Cheers > david
Don't count on it. When I called Apple to check my status they told me the hard drive was replaced. I asked if they transferred my files. They said they would if they could. I got it back empty. I'm sure they could have because there were no noticeable problems with it when I sent it in. By the way, they never told me the hard drive would be replaced until after the fact. If I hadn't have called I only would have found out when I received the machine back. ALWAYS BACK UP BEFORE SENDING YOUR COMPUTER IN ANYWHERE! Greg -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
