Eric, Followed your careful instructions and succeeded with a flawless sync. I am very grateful indeed. Thank you so much.
--Patrick > No, synchronize does what he expects it should. This duplication is a bug. > Have you applied all the updates to Office 2001 and made sure you are using > the most up-to-date conduits? Check that first. > > Now, as to the problem, if everything is duplicated, the best would be to go > to list view for events, memo, contacts, and to-dos and delete the > duplicates. Also make sure you have no duplicate categories - if you do, the > best is to delete all of the duplicates in Entourage (don't worry if you are > using them, you will fix them later). > > No, do a sync with the conduit set to Entourage overwrites handheld. That > should give you one set of entries on both systems. Set the conduits to > synchronize. Next, make a copy of your identity (I usually copy to the > desktop) in case there are further problems. > > Now test by updating a few records on both the palm and Entourage (not the > same record on both, of course), and synchronize again. You should see a > proper updating at this point. > > Next, check the categories. Remember, if you want to use a category on the > Palm, you must define it there. Entourage will pick it up on the next sync. > Categories you define in Entourage will not be transmitted to the Palm. > > If you are having problems with duplicate categories in Entourage, you may > need to delete all the categories in Entourage and sync. Then use the new > categories transferred from the Palm to assign categories. -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
