On or about 11/19/03 3:53 PM, Richard Shane wrote: > Using Ent X > > Hi > > I sent this yesterday and haven't seen a reply (hope I didn't just miss it). > This has now occurred four times in the last 24 hours and I'd love to resolve > it. I go to send an email and I get the error message "Mail could not be sent > using the account 'RichardMail.' A connection failure has occurred." I was > still definitely connected, as emails were coming in even as the error message > appeared. I disconnected and reconnected and got the same error message. Then > sometimes, it just works. What's that about? Thanks.
Richard, This message is not an Entourage issue. It's the SMTP daemon. The fact that you were receiving messages from the same domain at the time of the error is not that relevant (even if it seems temporarily baffling), as the POP server and the SMTP server are different daemons. Outgoing mail (SMTP) and incoming mail checking (POP) may each produce the message...based on server response. The error message says it all: "A connection failure has occurred." When I get that error (maybe once a day, from one particular account) it just hints that the SMTP server is a bit busy, taking a split-second nap, or the server machine is crunching away and your connection is timed out. Patience is a real virtue. I, too, have grown accustomed to the fast pace of email and file transmission, and even a few minutes of 'down time' can seem like a month when I'm in the thick of it and working. It has never once mattered, in the end, if it took me 15 seconds to send email or 15 minutes. Something occurring 4 times in 24 hours is not all that extraordinary. Perhaps the server was being maintained that day, or it was a heavy mail day, or the server was backing up your mail account, or... -- Gary -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
