On or near 12/17/03 7:13 AM, Little, Brian at [EMAIL PROTECTED] observed: > This is an odd one. > > We're just starting to test-deploy Entourage as a client for our Exchange > 200 server. I have one client experiencing a consistent failure where > HTML-formatted mail is concerned. The messages in question do not cause a > crash, but simply show up blank. If I look at the code view, the HTML code > is all present. If I forward, reply to, or otherwise manipulate the message > in such a way as to quote the original content, it displays correctly. But > the original message itself never displays. It's devoid even of text or > code...just completely blank. > > I've tried an advanced database rebuild. I've removed > com.apple.internetconfig.plist and com.microsoft.explorer.plist. I've dumped > the Entourage prefs from both the Microsoft User Data folder at the > ~/Library/Preferences directory. I've removed and recreated the Exchange > account, all to no avail. I can't find anything that looks definitely > malformed in the headers, and when the client uses OWA, the mail displays > correctly. > > Suggestions? > Can you forward the source of one of these messages to this list (copy the source and paste into a message)?
It may be that some of the experts reading this list will be able to spot a problem. It sounds to me as though something is amiss with the headers that are preventing Entourage from recognizing the HTML content part, but without a sample to look at, there is no way to be sure. -- Microsoft MVP for Entourage/OE/Word (MVPs are volunteers) Allen Watson <[EMAIL PROTECTED]> Entourage FAQ site: <http://www.entourage.mvps.org/> AppleScripts for Outlook Express and Entourage: <http://members.thinkaccess.net/[EMAIL PROTECTED]/Scripts/> Entourage Help Pages: <http://www.entourage.mvps.org/> -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
