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//---------------------------------------------------------- Received: Wed, 9 Jun 2004 04:48:57 +0800 Received: from mac.com by lists.letterrip.com with SMTP; Tue, 8 Jun 2004 13:48:30 -0700 X-Scanned-By: RAE MPP/Sophos http://raeinternet.com/mpp User-Agent: Microsoft-Entourage/11.0.0.040405 Date: Tue, 08 Jun 2004 13:48:27 -0700 Subject: Re: Duplicate email in 2004 From: Remo Del Bello <[EMAIL PROTECTED]> To: "Entourage:mac Talk" <[EMAIL PROTECTED]> Message-ID: <[EMAIL PROTECTED]> In-Reply-To: <[EMAIL PROTECTED]> X-Image-Url: http://homepage.mac.com/remo/remo.jpg Mime-version: 1.0 Content-type: text/plain; charset="US-ASCII" Content-transfer-encoding: 7bit Reply-To: "Entourage:mac Talk" <[EMAIL PROTECTED]> Sender: <[EMAIL PROTECTED]> Precedence: List List-Software: LetterRip Pro 4.05b4 by LetterRip Software, LLC. List-Subscribe: <mailto:[EMAIL PROTECTED]> List-Digest: <mailto:[EMAIL PROTECTED]> List-Unsubscribe: <mailto:[EMAIL PROTECTED]> X-LR-SENT-TO: [EMAIL PROTECTED] On 6/8/04 9:31 AM, R. Kirk McPike deftly typed out: >> This is so rude and gratuitously nasty, I'll go help someone else. I will >> not be answering any more of your questions here. > > I think it's rude the way MVPs often respond with "deal with it," or "change > the way you work" when people raise issues. I've received multiple messages > off-list from people saying they agree with me: MVPs have a tendency to > defend Microsoft instead of help other users. > > I appreciate it when MVPs are helpful. But telling users to "not do it like > that, do it Microsoft's way!" is not helpful. It's actually fairly arrogant. MVPs aren't Microsoft Employees. They are not on the Mac BU development team. They *might* have some more pull in getting the developers to deal with bugs because of their relationship with the team during the beta-test. But they can't acknowledge a bug in any official sense and cannot fix it for you. Therefore, when you bring up a problem on a public list that is not an official source of support, the only thing they can offer you is a work-around or a suggestion to do it "Microsoft's way!" Getting snippy for doing exactly what is in their power to do isn't even mean...it's plain nasty. -Remo Del Bello -- "Yet even the most subtle spiders may leave a weak thread." - Gandalf the Grey in "The Lord of the Rings: The Fellowship of the Ring" -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/> -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
