On 9/6/04 10:58 am, "Kirk McElhearn" <[EMAIL PROTECTED]> wrote:
> On 6/9/04 11:27 AM, "Barry Wainwright" <[EMAIL PROTECTED]> wrote: > >> It sounds like you have a seriously damaged database. >> >> I can only suggest that you try starting a new identity (Entourage menu, >> switch identities, 'new') and see if that remains stable. If so, we can >> explain how to get whatever information is available out of the old identity >> into the new, if npt then it may be you need to remove and re-install office >> 2004 from scratch. > > Well, if I repair the database, it seems to work fine for a while. I can see > the point in creating a new database and importing my mail and contacts from > the old one. But I don't see the point in reinstalling Office - that won't > change anything in my database. > No, it won't. But if repairing the database doesn't make for a permanent fix it is possible that there is an underlying problem in one of the support files or preference files. If that is the case, a reinstall may well solve the problem. Re-installing over the existing version wouldn't do it - many files would be skipped if they already exist. To reinstall you need to run the removal tool first. -- Barry Wainwright Microsoft MVP (see http://mvp.support.microsoft.com for details) Seen the All-New Entourage Help Pages? - Check them out: <http://www.entourage.mvps.org/> -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
