On 9/6/04 12:17 pm, "Kirk McElhearn" <[EMAIL PROTECTED]> wrote:

> On 6/9/04 12:41 PM, "Barry Wainwright" <[EMAIL PROTECTED]> wrote:
> 
>>>> It sounds like you have a seriously damaged database.
>>>> 
>>>> I can only suggest that you try starting a new identity (Entourage menu,
>>>> switch identities, 'new') and see if that remains stable. If so, we can
>>>> explain how to get whatever information is available out of the old
>>>> identity
>>>> into the new, if npt then it may be you need to remove and re-install
>>>> office
>>>> 2004 from scratch.
>>> 
>>> Well, if I repair the database, it seems to work fine for a while. I can see
>>> the point in creating a new database and importing my mail and contacts from
>>> the old one. But I don't see the point in reinstalling Office - that won't
>>> change anything in my database.
>>>  
>> No, it won't. But if repairing the database doesn't make for a permanent fix
>> it is possible that there is an underlying problem in one of the support
>> files or preference files. If that is the case, a reinstall may well solve
>> the problem. Re-installing over the existing version wouldn't do it - many
>> files would be skipped if they already exist. To reinstall you need to run
>> the removal tool first.
> 
> Yeah, I know that...
> 
> I'll see if it keeps happening, then I'll create a new identity. I know I
> can export all the mail and contacts, but can I export rules as well?
>  
>  
> Kirk


No.

Just as an aside - you have quite a long sig (10 lines) which I am trimming
each time I reply to your message. May I suggest that you preface your sig
with '-- ' (that's dash-dash-space) on a line by itself. Many reasonably
sensible mail clients will identify this signature delimiter and
automatically trim your sig from replies. Search for "Hyphens in signatures"
in the help panel for more info.


-- 
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Seen the All-New Entourage Help Pages? - Check them out:
        <http://www.entourage.mvps.org/>


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