On 22/7/04 1:54 am, "Hanagan" <[EMAIL PROTECTED]> wrote: > On 7/21/04 6:26 PM, Diane Ross wrote: > >> On 7/13/04 10:59 PM, "Bryan Harris" <[EMAIL PROTECTED]> wrote: >> >>> I've noticed that once every 6 months or so, Entourage re-downloads all of >>> the messages on my server, so I have a bunch of duplicates everywhere. Does >>> anyone know why this happens? > > Couple of things you can do here; > -- have Entourage "delete from server" after a set number of days. This > will also keep the server from getting bogged down with ancient inventory. > I generally figure that if I haven't done anything new with it in say, 7 > days or so, I probably don't need it any more. And if it's something I > really need to keep safe, I print the email to a *.pdf and store it in a > folder that gets backed up regularly. > > --another thing with this is that it usually means there is an email on the > server with a corrupt or missing header. > Don't ask me how this happens. And it's not just with Entourage. Different > clients respond to it differently. But it's almost always the same cause. > Working with the techs at my ISP we found that the best way to resolve this > with Entourage in particular is to go through the recent emails on the > server and look for the suspect message and delete it completely. Then > restart Entourage. > > hope this helps some, > ht
It can also happen when the server software rebuilds mailbox indexes after a maintenance period, or following a serverside problem - nothing to do with the mail client in these cases. -- Barry Wainwright Microsoft MVP (see http://mvp.support.microsoft.com for details) Seen the All-New Entourage Help Pages? - Check them out: <http://www.entourage.mvps.org/> -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
