On 10/11/04 8:41 AM, "Steve Randa" <[EMAIL PROTECTED]> wrote:
> I've been experiencing an annoying problem. When I quit from Entourage > my accounts just disappear. I don't lose my messages since they're kept > on the server but I have lost my addresses since I didn't back them up > unfortunately. Is there a file that can go corrupt or should I > reinstall? Generally, when Entourage opens in a new blank Identity, it's because the user has moved their Microsoft User Data folder and Entourage can't find the Identity so it creates a new one. This page shows the correct location of your database. <http://www.entourage.mvps.org/path/ent_db.html> You need to give us more info before we can help. * What version of Entourage are you using? * Are just your accounts disappearing or are you getting a new blank Identity? If you decide to reinstall, use Remove "Office" <http://www.entourage.mvps.org/glossary/remove_office.html>. This will remove all your preferences in ~/Library but not your mail.> -- Diane Ross Mac MVP Entourage Help Page <http://www.entourage.mvps.org/> -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
