> I really don't think this has anything to do with database corruption. You > aren't experiencing any other problems, are you, Louise?
Nope, that's my only problem. > > (By the way, did you follow the advice to quit Entourage and then raise the > Preferred memory setting?) No, but I will do that now. > > It sounds more and more as if it's Earthlink having temporary server > outages, especially since you're getting connection errors. Call Earthlink > again. Talk to the first person who answers long enough to be sure s/he > isn't going to be any help; then ask to speak to a manager. Tell him/her > that you're using Entourage 2001 for the Mac, which is very much like > Outlook Express (not an esoteric email client, in other words); and that > you're experiencing intermittent connection errors. Say that you've > consulted with others who have assured you that it's not Entourage's problem > or you wouldn't be able to connect at all. Then say that you're convinced > that there are server and/or phone line issues [did you say if you're on > fast connection or dial-up I don't remember] and that you want them to > track down the problem. I'm on DSL. > Be insistent: You're paying them good money to provide a service and they > advertise that customer service is what they're all about. I'll do that. I'm getting so irritated that it will be VERY easy to be insistent. Louise -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
