Sorting mail in Inbox by "From"

[Samuel D. Bays]

Title: Sorting mail in Inbox by "From"

Using Entourage 2004 v11.2.3.

I am trying to fathom how Entourage picks up the "From" element for incoming mail items.

All mail I receive via Entourage–[EMAIL PROTECTED] Letterrip.com appears in my Inbox as if they were sent directly to me by the Individual posters, such that I can sort on the "From" party and see, say, Barry Wainwright's posts grouped under his name.

Yet other Incoming Mail seems to act differently. Even if I have the sender's contact information recorded in my Address Book, when I sort on "From," sender's mail items are sometimes listed in the From column of the Inbox under his name, i.e. John Doe, while other messages are grouped under his email address, i.e. jdoe@ . . . Thus, when I sort on "From," I'll get a collection of messages organized under John Doe, and more under [EMAIL PROTECTED] . .

Is this normal?

Is the difference related to Sender's configuration of his Email Client? Perhaps he omitted to load his name in the Personal Information section of his Account configuration at one location, but did enter his name at the Account configuration he uses at the office?

Regards,

--
Sam Bays