True hostility rarely comes from the first message that's **perceived** as hostile. Most e-mail hostility really comes from the **reply** to a pretty innocuous message that's **perceived** in an exaggerated fashion.
Stifle, Edith. Stifle! DO NOT ADDRESS EACH OTHER'S ATTITUDE, PLEASE. JUST STATE THE CASE FOR YOUR OWN POSITION ON THE ISSUE, FACTUALLY, AND GET ON WITH THE DISCUSSION. My mouse pointer is on the moderate button and my trigger finger is itchy! Ed (Attitude Thug)
