Mark Turner wrote:
It really sounds like you want a CRM, so I'm wondering what Sugar didn't have that you want, or have that you didn't.On Fri, Feb 29, 2008 at 12:20 AM, Mr O <[EMAIL PROTECTED]> wrote:Is anyone using any sort of document management program on linux? I'm looking for something that'd allow me to create a file containing customer information (name, number, work performed) and allow me to attach PDF files to the 'account'. Something along the lines of a helpdesk but without creating logins. Ideally it'd be a SQL database so it could be portable and not dependent upon any ONE distro.Things I've looked at so far: OTRS, Zimbra, SugarCRM. OTRS seems to have what I'm looking for but wants more than I really want to give it. I may go ahead and try to work with it but I'm also soliciting input. If you want a general document management system, Plone isn't bad at all. Although it's often billed as a content management system, when that content can be anything you want you end up with document management. The backend is an object database so that fits your transportable between different versions criterion. So how has alfresco deployment been, so far? I looked at that once and tried to get it going to no avail,Have you looked at alfresco? http://www.alfresco.com/ Its a pretty robust app that I am deploying at work (newspapers) for a similar purpose as you. though I have to admit I didn't try that hard. J. Toman |
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