"None of that works with a $70K+ auto"  Well, all the MS owners who have 
already 'up-graded' to a D may disagree!

On 13 Mar 2015, at 01:32, Michael Ross via EV <ev@lists.evdl.org> wrote:

> Aside from the grousing problem any manufacturer has offering newer
> models...
> 
> Part of the trouble for Tesla is their long backlog (a lot of development
> goes on while you wait).  And the other is the high entry cost.
> 
> Apple or another tech manufacturer can roll out upgrade after upgrade, but
> there is no wait (or nothing like a Tesla wait anyway), the customer goes
> in the store and walks out with what they want.  They know, given the pace
> of consumer electronics, that the widget will soon enough be a lesser
> model.   You can sell it off or trade it in on a new one for a few hundred
> bucks.
> 
> None of that works with a $70K+ auto.  You pay like that, you don't want
> someone else soon having a bigger one to swing.  It is unreasonable to
> expect that your new thing stays new.  Then there is the mine is better
> than your cache that has grown around Tesla vis a vis "lesser" autos.  You
> think you are going to be a bad ass, but someone who simply waited longer
> has a better car.  Waaah-waah.
> 
> I think this is a minor detail for Tesla.  You don't want unhappy customers
> who have the credit to buy, but I don't see a way around this problem.  Can
> you really go back to an ICE after?
> 
> On Thu, Mar 12, 2015 at 5:40 PM, EVDL Administrator via EV <
> ev@lists.evdl.org> wrote:
> 
>> If Tesla really did assure these customers that the changes they wanted
>> weren't imminent, then I have to agree that they're in the wrong.
>> 
>> That said, IMO, this situation - buyers asking whether an upgrade is
>> imminent - requires a very careful response from Tesla (or any tech
>> oriented
>> manufacturer or dealer, really).  It's easy for a potential buyer to hear
>> what he wants to hear at that moment, and re-interpret it later.  At the
>> very least, they should have been noncommittal when asked.
>> 
> ​Snip​
> 

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